Student Assistance:

• Email: ithelpcentral@ttu.edu

• Phone: 806-742-4357 (HELP)

• Blackboard 9 Troubleshooting Tips

• Browser Checker

• Supported Browsers for Blackboard

Instructor Assistance:

• Email: blackboard@ttu.edu

• Phone: (806)742-7227

• 24/7 Help

  • Portal with live chat and knowledge base: facultysupport.elearning.ttu.edu

  • Phone: (844) 897-0537 (Toll-Free) | (806) 853-5153 (Local)

• Request Live Blackboard Shell
  (Semester-based shell from which you will teach)

• Request Development Shell
  (Development area, no student access)

• Blackboard 9 Instructor Tutorials

• Frequently Asked Questions for Faculty and Instructors

• Blackboard Training Information

• TTU Blackboard Course Archival Policy

Regular Maintenance Schedule

The TTU Blackboard Steering Group has reserved Friday morning, 3:00 a.m. to 7:00 a.m., each week for system maintenance on the Blackboard Learning Management System. During these periods, the Blackboard system may be unavailable. Should you experience outages outside of these times, please contact IT Help Central at (806)742-4357 (HELP).