VISION STATEMENT |
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| The Texas Tech Police Department will be a model police organization, in partnership with our customers, operating in a participative, team based environment delivering quality community oriented services in a proactive and efficient manner. | |
THE COMMUNITY WE SERVE |
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CUSTOMERS |
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| All want prompt professional service and contacts while being treated with respect and appreciation for cultural and individual differences and needs. | |
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| STUDENTS: | |
| Want security and safety with a free lifestyle while providing necessary and useful information. | |
| FACULTY: | |
| Want security and safety of self, students and facilities with involvement on their terms within the academic environment. | |
| STAFF: | |
| Want a safe working environment with an opportunity for input and feedback. | |
| VISITORS/GUESTS: | |
| Want to be safe and secure during their visit while feeling welcome with general assistance and information. | |
| OTHER DEPARTMENTS: | |
| Want a “can do” attitude from our department in solving “their” problems while being informed on all issues, especially those issues that involve “them.” | |
GOALS |
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| EXTERNAL : | |
| Maintain an information campaign to the community explaining who we are and what we do. | |
| Continually conduct aggressive outreach programs to understand and proactively serve our customers. | |
| Maintain problem-solving relationships with the educational community. | |
| Maintain the highest level of professional service and response to community emergencies. | |
| Through cooperative effort with the community, identify solution-based approaches to potential security and safety issues. | |
| INTERNAL: | |
| Create and maintain a participative team environment throughout the department. | |
| Maintain open communication, understanding and cooperation across all department functions. | |
| Develop and maintain an aggressive training philosophy, which expands all employees’ capabilities in delivering services and working in a team environment. | |