Texas Tech University

Blackboard Support

Texas Tech University upgraded to Blackboard Learn 9.1 and Worldwide eLearning is committed to helping faculty and instructors explore these Blackboard features, develop quality online courses, and take advantage of more opportunities to engage students online.

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Support and Training

Detailed instructions, FAQs, tutorials, troubleshooting tips, and more.

Instructors: For 24-hour faculty Blackboard technical support, please call (844)897-0537 (Toll-Free) or (806)853-5153 (local)  to chat with a support specialist.

Also, for assistance with the design and development of your Blackboard online or blended courses, our Instructional Design (ID) Team is here to help you.

Visit our Instructional Design website for additional resources, or email the Instructional Design Team for a consultation.

Students: For assistance with sign-in problems, browser errors, and other technical difficulties, please contact IT HelpCentral at (806) 742-HELP, email them at ithelpcentral@ttu.edu, or visit the IT Help Central Website. If you encounter difficulties with the Blackboard course content or tools, please contact your instructor and if needed, the instructor can initiate a request for assistance with Blackboard Support to resolve the issue by emailing blackboard@ttu.edu or by calling (806)742-7227.