Overview of Services
Questions and other inquiries? Visit our staff listing page for our contact information.
Education Services
The Education Services Team is involved in arranging, designing, and supporting training for various software, lecture capture, online training, and online resources such as SharePoint sites and Wikis.
- Site Licensed Software is available for TTU students, faculty, and staff.
- Mediasite is a lecture capture system simultaneously records a presenter and their lecture media for live streaming or asynchronous playback.
- ShortCourses at the ATLC are non-credit, instructor-led, hands-on courses to help TTU students, faculty, and staff improve their computer skills. These courses are available each semester.
- SharePoint is a multi-purpose web platform used for document and file management, group collaboration, and workflow management. Technology Support provides training and support to enable customers to establish and maintain SharePoint sites.
- Udemy Online Training includes self-paced, interactive, online courses. In order to access these courses, you will need to have an eRaider account.
- REDCap is a web application for building and managing online surveys is available to researchers, faculty, and staff here at Texas Tech.
The Educational Events & Outreach component of Education Services provides educational outreach for the TTU and Lubbock community. This group provides customized presentations for a wide range of groups, student, faculty, staff, and public, on a wide range of topics related to information technology and cyber security. The Educational Events & Outreach team also assists with the creation of educational brochures, bulletins, and other materials for distribution across a wide range of topics.
Enterprise Services / Systems Administration
Reserved Maintenance Window - The Technology Support Systems Team conducts routine maintenance and updates on the services they manage each Friday morning, from 3:00 to 7:00 AM. During this time period those services may be intermittently unavailable/inaccessible. If you experience problems with any of these services outside this maintenance period, please contact IT Help Central at 806-742-4357 (HELP).
- Application Virtualization with Citrix enables you to run selected software applications from anywhere you have an Internet connection without having to install the software.
- Blackboard - learning management system
- Events@TexasTech - online calendar system
- Lyris List Manager - email marketing application
- Mediasite is a lecture capture system simultaneously records a presenter and their lecture media for live streaming or asynchronous playback.
- SharePoint is a multi-purpose web platform used for document and file management, group collaboration, and workflow management. Technology Support provides training and support to enable customers to establish and maintain SharePoint sites.
Facilities
- Find a Computer Lab - view ATLC locations, hours, and software.
- Reserve a Lab - online form for faculty/staff to reserve a lab in the ATLC.
- Remote Lab Access - access to ATLC computer lab workstations and all software applications through a remote desktop connection.
- Printing / WEPA - print from multiple locations.
- 3D Printing - submit 3D projects for printing.
IT Technology Support
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Address
Box 42042, Texas Tech University, Lubbock, TX 79409 -
Phone
806.742.1650 -
Email
itteamweb@ttu.edu