Hospitality and Retail Management

Selected Faculty Publications

Yu, H., Shum, C., Alcorn, M., Sun, J., & He, Z. (2022). Robots can't take my job: Antecedents and outcomes of Gen Z employees' service robot risk awareness. International Journal of Contemporary Hospitality Management. doi:10.1108/IJCHM-10-2021-1312

https://www.emerald.com/insight/content/doi/10.1108/IJCHM-10-2021-1312/full/pdf?title=robots-cant-take-my-job-antecedents-and-outcomes-of-gen-z-employees-service-robot-risk-awareness

Alcorn, M., Vega, D., Irvin, R., & Paez, P. (2021). Reducing food waste: An exploration of a campus restaurant. British Food Journal, 123(4), 1545-1559. doi:10.1108/BFJ-03-2020-0165

https://www.emerald.com/insight/content/doi/10.1108/BFJ-03-2020-0165/full/html

Chang, H., & Min, S. (2022). Evaluation of 3D apparel design spatial visualization training for cognitive function of older adults: Cross-cultural comparisons. Fashion and Textiles, 9(1), 1-19. https://doi.org/10.1186/s40691-022-00292-x

Chang, H., Hodges, N., & Shin, S-J. (2021). Exploring caregivers' clothing choices for individuals with severe Alzheimer's disease: An application of the theories of self-complexity and choosing for others. Clothing and Textile Research Journal. Published online Nov. 2021. https://doi.org/10.1177/0887302X211053988

Cuevas, L. M., Lyu, J., & Lim, H. (2021). Flow matters: Antecedents and outcomes of flow experience in social search on Instagram. Journal of Research in Interactive Marketing. doi: 10.1108/JRIM-03-2019-0041

Ki, C. W. C., Cuevas, L. M., & Lim, H. (2020). Influencer marketing: Social media influencers as human brands attaching to followers and yielding positive marketing results by fulfilling needs. Journal of Retailing and Consumer Services. doi: 10.1016/j.jretconser.2020.102133

Jones, R. P. (2020). Passion meets procrastination: comparative study of negative sales associate behaviours. International Journal of Retail & Distribution Management, 48(10), 1077-1098.

https://www.emerald.com/insight/content/doi/10.1108/IJRDM-06-2019-0200/full/html

Lambert, A., Jones, R. P., & Clinton, S. (2021). Employee engagement and the service profit chain in a quick-service restaurant organization. Journal of Business Research, 135, 214-225.

https://www.sciencedirect.com/science/article/pii/S0148296321004148

Koo, B., Curtis, C., & Ryan, B. (2021). Examining the impact of artificial intelligence on hotel employees through job insecurity perspectives. International Journal of Hospitality Management, 95, 102763. https://doi.org/10.1016/j.ijhm.2020.102763

Koo, B., Lee, K.-S., & Khojasteh, J. (2021). Review of An Introduction to Multilevel Modeling Techniques (4th edition). Structural Equation Modeling: A Multidisciplinary Journal, 28(1), 162-164. https://doi.org/10.1080/10705511.2020.1815539

Li, J., Ma, F., & DiPietro, R. B. (2022). Journey to a fond memory: How memorability mediates a dynamic customer experience and its consequent outcomes. International Journal of Hospitality Management, 103, 103205. https://doi.org/10.1016/j.ijhm.2022.103205

URL: https://www.sciencedirect.com/science/article/pii/S0278431922000676

Li, J., Hudson, S., & So, K. K. F. (2021). Hedonic consumption pathway vs. acquisition-transaction utility pathway: An empirical comparison of Airbnb and hotels. International Journal of Hospitality Management, 94, 102844. https://doi.org/10.1016/j.ijhm.2020.102844

URL: https://www.sciencedirect.com/science/article/pii/S0278431920303960

Clifton, T., Clifton, J., & Velikova, N. (2021). “That's not a man's drink”. The construction of gendered identities through stories of wine consumption in Kenya, International Journal of Wine Business Research, 33(3), 377-393
https://www.emerald.com/insight/content/doi/10.1108/IJWBR-04-2020-0014/full/html?casa_token=XMd-IQRStwcAAAAA:_nTvIlV5y0glYynfdSVii0oqj_lW99JPjTe8NJ31m61QULnK24otwCQC9X1k55C1dvS-TLqEqr9BM5iRZjmgFyCx6qhK7-iXfWxmByCH0FZi1bjBFiQ

Duhan, D.F., Rinaldo, S.B., Velikova, N., Dodd, T.H., & Trela, B.C. (2019). Hospitality situations, consumer expertise, and perceptions of wine attributes: Three empirical studies. International Journal of Wine Business Research, 31(1), 68-88 (Best Paper Emerald Literati Award for Excellence 2020)
https://www.emeraldinsight.com/doi/full/10.1108/IJWBR-07-2018-0035