sites
Application Development (APDEV)
- Page views last 12 months: 6425
- ACTION: Minor corrections and content archiving
AskIT
- Page Views: TBD
- ACTION: Get access to analytics, add to webmaster tools,
- CRITICAL ISSUE: Fix Accessibility Compliance issues to adhere to WCAG AA standards in line with Title II of the Americans with Disabilities Act (ADA)
- Home page has contrast issue throughout, non compliant.
- Verify accessibility of all .pds, or convert them to web pages
- Verify all images alt-tagged appropriately
Top queries ClicksImpressionsCTRPositionttuhsc email 17 85 20% 2.1 umc it help desk 13 107 12.1% 2.7 microsoft authenticator no usable data found 13 46 28.3% 2.0 umc it 12 93 12.9% 4.3 how to reset bluetooth on android 11 626 1.8% 3.8 your organization has deleted this device 10 662 1.5% 6.6 microsoft 365 ttu 10 22 45.5% 1.0 ttu banner 9 44 20.5% 2.1 reset bluetooth android 8 627 1.3% 5.0 ipad wlan passwort ändern 8 30 26.7% 3.8
| Top pages |
|
|
|
|
|---|---|---|---|---|
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0029920 |
160 |
15,050 |
1.1% |
8.7 |
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0029928 |
83 |
3,552 |
2.3% |
9.9 |
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0028313 |
62 |
2,125 |
2.9% |
11.4 |
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0027218 |
48 |
839 |
5.7% |
17.1 |
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0026677 |
46 |
2,469 |
1.9% |
13.1 |
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0028589 |
41 |
2,831 |
1.4% |
8.5 |
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0024592 |
38 |
646 |
5.9% |
12.0 |
| https://askit.ttu.edu/sp?id=kb_article_view&sysparm_article=KB0026922 |
26 |
1,025 |
2.5% |
41.4 |
| https://askit.ttu.edu/m365/ |
24 |
65 |
36.9% |
1.8 |
Cybersecurity
- Page views last 12 months: 19,417
- ACTION: Sitewide content review, needs assessment and content archival
High Performance Computing Center (HPCC)
- Page views last 12 months: 44,782
- ACTION: Minor corrections and content archiving.
Information Technology (Infotech)
- Page views last 12 months: 146,570
Executive Summary: IT Division Website Review & Production Cleanup
The TTU IT Division website will undergo a comprehensive review and cleanup to ensure content accuracy, accessibility compliance, and alignment with recent organizational changes.
Goals:
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Eliminate outdated content from the production server.
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Confirm all content reflects current department names and leadership.
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Determine the future of legacy content areas (IT Bulletin, Innovation Awards, Social Media).
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Ensure full accessibility compliance with SB17 and WCAG standards.
Key Actions:
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Content Audit
- Review all webpages for accuracy, current relevance, and alignment with updated departmental structure.
- Identify and archive/remove outdated or redundant content.
- Decision Points
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Meet with leadership to decide whether to continue, archive, or retire:
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IT Bulletin
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Innovation in IT Awards
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Social Media presence
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-
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Accessibility & Compliance Review
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Perform an SB17 compliance audit.
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Verify full WCAG compliance across the site.
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Remediate any accessibility gaps.
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Departmental Updates
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Cross-check and update all department names and staff listings
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IT4Faculty
- Page views last 12 months: 22,993
- ACTION: Sitewide content review, needs assessment and content archival
IT4Researchers
- Page views last 12 months: 2,969
- ACTION: replace with redirects to existing IT4Faculty or rework
IT4Students
- Page views last 12 months: 425,739
- ACTION: Sitewide content review, needs assessment and content archival
IT Help Central (ITHC)
- Page views last 12 months: 88,920
- ACTION: Minor corrections and content archiving. Potential for UI and design improvements.
Technology Support (ITTS)
- Page views last 12 months: 143,936
- ACTION: Sitewide content review, needs assessment and content archival, url changes and name updates
Telecom
- Page views last 12 months: 13,423
- ACTION: Minor corrections and content archiving.
Potential New Sites:
- IT Business Operations
- IT Portfolio Management
- Enterprise Endpoints
- addition sites (unknown number)
Department Web Hosting Accounts
Request form: https://www.depts.ttu.edu/itts/apps/web-requests/omniupdate-account.php
- Must be requested by a faculty or staff member of a department, and approved by the departmental head.
- Must have a designated Web Site Content Owner to serve as a point of contact and will be responsible for all site content.
- Are limited to 2GB of storage space. Additional space may be requested.
- Must be used towards fulfilling the University mission, and the web site content must be related to University business or activities.
Renamed Sites:
- Technology Support- IT Learning Technologies
- additional sites (unknown number)
IT Technology Support
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Address
Box 42042, Texas Tech University, Lubbock, TX 79409 -
Phone
806.742.1650 -
Email
ithelpcentral@ttu.edu