Texas Tech University

Facilities and Services

 

Quick Links

 

Equal Opportunity Policy


Texas Tech University is open to all persons eligible for admission as students regardless of race, color, religion, sex, age, national origin, mental or physical disability, or Vietnam Era or Special Disabled Veteran status. All students admitted to the university are treated without discrimination in regard to their participation in university educational programs or activities. The university is an equal opportunity employer, and no applicant or employee will be discriminated against because of race, color, religion, sex, age, national origin, mental or physical disability, or Vietnam Era or Special Disabled Veteran status in regard to employment or during the course of employment in the institution. The university does not discriminate on the basis of sex or disability in its educational programs. Any student with inquiries or complaints concerning Section 504 of the Rehabilitation Act of 1973 (504) or the Americans with Disabilities Act (ADA) of 1990 should contact the ADA/Section 504 coordinator located in Student Disability Services, 130 Weeks Hall, 806.742.2405.

Hospitality Services


Hospitality Services focuses on unsurpassed service and top-quality food choices for the campus community with the best dining experience possible.

Follow Hospitality Services on Facebook, Twitter, and Instagram @EatAtTexasTech for events, specials, and more.

The Faculty/Staff Dining Plan makes it easy to dine on campus and is accepted at all Hospitality Services locations. No matter where you work, there is a dining location close by! The Faculty/Staff Dining Plan can be purchased in increments of $50 up to $300 and provides a 15% discount at all Hospitality Services dining locations. The Faculty/Staff Dining Plan carries from semester to semester if you are employed with Texas Tech! The Faculty/Staff Dining Plan can be purchased at hospitality.ttu.edu.

The Market at Stangel/Murdough offers a wide variety of choices available in a food court atmosphere with individually priced menu selections. The Market hosts many options such as Mexican choices, grilled items, home-style entrées, Asian foods, a full salad bar, and much more. The Market features Fazoli's®, Day Break® Coffee Roasters, and The Corner Market convenience store.

The Sam's Place Mini-Markets are located all over campus. These mini-markets feature a wide selection of food options such as freshly made hot and cold sandwiches, wraps, pizza, chicken entrées, desserts, and a grab 'n' go section of salads, sandwiches, and microwavable entrées. Visit hospitality.ttu.edu for available Sam's Place locations.

The Student Union is home to a full-service Chick-fil-A® and a state-of-the-art food court. The Student Union Food Court is home to Boars Head™ Deli, Raider Pit BBQ, and SUB to Go with a brand new Pizza Hut®! The Student Union also includes Sam's Place Mini-Market serving your favorite Mexican entrées along with retail options, and The Break Acai Bowls & Smoothies serving up freshly blended creations. A brand new Starbucks® will be opening this Fall in the Student Union Building!

The Commons at Talkington Hall features various service styles in one location! In addition to Einstein Bros® Bagels, it serves retail concepts such as authentic Mexican entrées, made-to-order salads, a grilled cheese line, and much more.

Raider Exchange is located at the West Village and features a blend of upscale food choices.

Top Tier Catering provides professional catering for small and large events at locations both on and off the Texas Tech campus. For information call 806.742.1966.

Rawls College of Business offers two dining venues. Chick-fil-A® Express serves breakfast items and all their other chicken entrées. Einstein Bros® Bagels features a variety of specialty coffees, gourmet bagels, and sandwiches for both breakfast and lunch.

Starbucks® in the Honors Residence Hall offers a complete menu of hot and cold drinks, whole-bean coffee, specialty drinks and teas, frappuccino beverages, pastries, and other snacks.

Transact Mobile Ordering makes ordering food for pickup a snap from participating Hospitality Services locations on campus! Available on the App Store and Google Play. Browse menus, order from the app, pick it up, and enjoy! Get $3 off your first on-campus dining pickup order of $7 or more with code TTU100.

Back to Top

Information Technology Services


The Information Technology (IT) Division (www.it.ttu.edu), under the oversight of the Chief Information Officer (CIO) and Vice President for IT, provides a wide selection of computing resources, services, and support for students, faculty, and staff in support of institutional strategic goals and priorities. This is achieved through partnerships and collaboration with our strategic vendor partners and other university areas such as the Office of the Provost, eLearning and Academic Partnerships, TLPDC, and others. Some of the key services provided include, but are not limited to, university software site licenses, learning management system (Blackboard), desktop support, support for centrally managed classroom technology, student engagement tool (Top Hat), digital signage, identity federation, enterprise lecture capture solution (Mediasite), online meeting space, university application support, mobile application support, online and distance education support, and IT consulting. For a full listing of IT services, please visit http://www.depts.ttu.edu/infotech/itlinks.php. As part of the Cybersecurity Awareness Program (www.cybersecurity.ttu.edu), the TTU Office of the CIO hosts multiple educational events each semester, maintains State-mandated Cybersecurity Awareness Training programs, and provides other educational resources to raise IT security awareness for the Texas Tech community.

Departments of the TTU IT Division listed below provide additional services.

Technology Assessment (www.depts.ttu.edu/infotech/techassessment.php) provides pertinent and objective information and analysis of current and emerging technologies. This area provides the TTU community with information and various levels of technology assessment and technology-related issues, informing decision-making regarding technology investments at TTU.

Technology Support (www.itts.ttu.edu) provides a variety of IT services and operates the Advanced Technology Learning Center (ATLC Main) in the west basement of the Texas Tech Library building, as well as remote student computing labs located throughout the campus (www.depts.ttu.edu/itts/labs). Computer workstations can be accessed either in-person or remotely at https://remoteaccess.labstats.com/texas-tech. Some of the IT services provided include no-cost, no-credit technology-related short courses (hands-on and online), 3D printing, WEPA print kiosks throughout campus (http://www.depts.ttu.edu/itts/labs/printing/index.php), university software site licenses, mission critical university systems management (e.g., Blackboard, Mediasite, Zoom, OmniCMS, Top Hat, SharePoint Online, etc.), technology accessibility review (www.accessibility.ttu.edu), and lab management consulting. Technology Support also manages university web systems infrastructure and operations per OP 52.07 (in partnership with TOSM) and provides training and support for website optimization and accessibility. Technology Support provides periodic campus training sessions on cybersecurity practices and awareness, hosts IT vendor educational presentations, and facilitates advanced training sessions for campus IT professionals.

IT Help Central (ITHC) (www.ithelpcentral.ttu.edu) provides students, faculty, and staff with friendly “front line” IT support for the multitude of IT services available on campus. ITHC is the primary point of contact for anyone needing assistance regarding technology issues, as well as secondary support for campus IT professionals. In addition to resolving questions quickly, the Service Desk is also structured to escalate requests, incidents, problems, and concerns from the TTU community to the appropriate IT staff member. All issues are tracked online until they are closed. Students, faculty, and staff may utilize the self-support and chat features through askIT (www.askit.ttu.edu) or may contact ITHC at 806.742.4357 (HELP) or ithelpcentral@ttu.edu.

Telecommunications (www.net.ttu.edu) architects and manages TTUnet (the Texas Tech network), Unified Communications/Skype for Business/Teams, secure wireless network, Internet, LEARN, and Internet2 connections. Telecommunications plans and administers the development, acquisition, repair, maintenance, and delivery of network services for TTU. This department also manages the eRaider authentication account services that provide secure access to various campus resources and other select non-TTU resources through identity federation. Telecommunications is also responsible for Microsoft 365, TTU email service, and domain name service.

High Performance Computing Center (HPCC) (www.hpcc.ttu.edu) promotes and supports research and teaching by integrating leading-edge, high-performance computing; storage; and data processing resources for students, faculty, and staff. Additionally, HPCC provides consulting services and assistance to campus researchers with advanced computational software and/or hardware needs and experimental software and/or hardware requirements, as well as training in parallel computing. The HPCC participates in regional, national, and international initiatives to bring expertise and resources to Texas Tech University researchers.

Application Development and Support (ADS) (www.ads.ttu.edu) analyzes, designs, creates, and provides high-quality applications, reports, and solutions to support academic, research, and business processes, such as web-based learning, eCommerce transactions, syllabus publication, data integrations, data security, data science, data analytics, and data collection. These solutions improve student services, enhance operational visibility, streamline strategic decision making, and reduce costs. ADS also leads and assists the Texas Tech community in protecting internally developed and third-party-provided applications, using appropriate authentication and security measures.

Enterprise IT Security (EITS) protects the confidentiality, integrity, and availability of the university's information resources in support of the university's strategic goals. Risks are identified, assessed, and managed through the execution of a comprehensive information security program. As part of the program, EITS actively monitors the threat landscape and sets the strategy to defend against IT threats, responds to cybersecurity incidents, and continually enhances security processes. In addition, EITS manages the network access control service for devices that connect to TTUnet. EITS seeks to integrate secure computing into the culture of Texas Tech University through active collaborations with the campus community.

In addition to the university's IT Division resources, the Texas Tech University System provides the following IT resources:

  • Communication Services (www.itcs.ttu.edu) provides legacy telephone services for Texas Tech entities, including supporting the associated telephone infrastructure. This area also supports university-owned cellular voice and data devices and the on-campus directory assistance. For any of these needs, contact Communications Services at 806.742.2000.
  • Information Systems (IS) (www.texastech.edu/it/infosys) is responsible for the design, development, implementation, maintenance, and support of enterprise applications shared across Texas Tech System institutions, including Banner products supporting students, student financial aid, finance, human resources, payroll, and budget systems.
  • Technology Operations & Systems Management (TOSM) (www.tosm.ttu.edu) provides technology consulting, backup/recovery, and hosting services, as well as managing the University Data Center. TOSM provides a production-grade data center and encourages areas and units to house servers and data in this facility. All mission-critical services managed locally must be housed in the University Data Center and managed judiciously in accordance with University IT OPs, to protect institutional data and ensure disaster recovery planning for key IT services. For additional information, call 806.742.2900.

Back to Top

Institutional Advancement


The Texas Tech University System Office of Institutional Advancement (IA) is responsible for fundraising, donor cultivation, recognition, and stewardship for all institutions and campuses of the Texas Tech University System, including Texas Tech University, Texas Tech University Health Sciences Center – Lubbock, Texas Tech University Health Sciences Center – El Paso, Angelo State University, and Midwestern State University. The objective is to develop and implement a well-coordinated, comprehensive advancement program that maximizes private giving, awareness, and goodwill. Individuals, corporations, foundations, and other organizations are encouraged to assist in building the future of the Texas Tech University System and its component institutions. Leadership for institutional advancement is provided by the Vice Chancellor for Institutional Advancement (VCIA), who reports directly to the Chancellor.

Each university has a chief advancement professional who reports to the president. The president and institutional chief advancement professional shall collaborate with the Chancellor and the VCIA to administer fundraising activities for the component institution. Development officers at each component institution may be assigned to academic colleges, centers, institutes, schools, regions, and units to facilitate the fundraising priorities of the Chancellor, university presidents, provosts, vice presidents, deans, and faculty in generating private support to fulfill the mission and vision of component institutions. Priorities are established by the coordinated efforts of the component institution and IA, including increasing endowments and raising funds to support students, academics, research, and athletic programs.

Gifts may include cash, stock, land, in-kind gifts, and planned gifts (bequests, annuities, trusts, insurance, and other financial instruments). The Texas Tech University System Office of Institutional Advancement is responsible for all matters relating to gifts, including, but not limited to, gift acceptance, processing, and reporting; gift acknowledgments; alumni and donor records; and related research.

The Texas Tech Foundation, Inc. (the Foundation) is an independent non-profit corporation, formed under section 501(c)(3) of the Internal Revenue Code. The Foundation's mission is to exclusively support and promote the Texas Tech University System and its component institutions through the acceptance and management of gifts for the benefit of the system. The Foundation's board of directors provides volunteer leadership and input to facilitate institutional advancement programs and assists with fundraising activities and major capital campaigns.

Gifts of any type for the Texas Tech University System or to the Texas Tech Foundation, Inc. should be handled by IA. Faculty and staff should not request a gift or philanthropic grant using the Foundation without approval of the Foundation's CEO and Foundation Counsel.

Back to Top

International Affairs


International Affairs integrates the global vision of Texas Tech University by fostering international leadership, awareness, education, research, and outreach for the university and the greater community. Working with and through the colleges, International Affairs (IA) coordinates international activities at Texas Tech and is composed of the following divisions/stand-alone units:

  • Center for Global Communications
  • International Center for Arid and Semi-Arid Land Studies
  • K-12 Global Education
  • International Grants Administration & Partnerships
  • International Relations
  • International Student and Scholar Services    
  • Study Abroad
  • TTU Center in Sevilla

Contact: International Affairs, www.international.ttu.edu, Vice Provost Elizabeth Trejos-Castillo, Ph.D., 806.742.3667.

Center for Global Communications (CGC). CGC develops and advances educational programming and resources that enhance communication as well as multicultural skills for students to effectively converse in a global context. The CGC provides resources for students interested in learning more about global challenges, speaker programs for faculty to raise awareness of global issues, and global challenge teaching modules for faculty.

Contact: Center for Global Communications (CGC), Director, Dr. Paul Paré (paul.pare@ttu.edu).

The International Center for Arid and Semi-Arid Land Studies (ICASALS). ICASALS promotes the university's special mission of the interdisciplinary study of arid and semiarid environments and the human relationship to these environments from an international perspective. The purpose of ICASALS is to stimulate, coordinate, and implement teaching, research, and public service activities concerning all aspects of the world's arid and semiarid regions, their people, and their problems.

Contact: International Center for Arid and Semi-Arid Land Studies (ICASALS), Director, Dr. Jorge Salazar-Bravo (j.salazar-bravo@ttu.edu).

K-12 Global Education. The K-12 Global Education (GE) unit serves as a liaison for the university, providing cultural programming to K-12 students from public, private, and home schools throughout the South Plains.

Contact: K-12 Global Education (IE), Assistant Director of IE, Charles Olivier (charles.olivier@ttu.edu).

International Grants Administration and Partnerships (IGAP). IGAP works with faculty to identify and disseminate international research and development grant opportunities and to help develop and submit multidisciplinary proposals to funding agencies. Additionally, they work with faculty to develop partnerships with international institutions to further enhance the international reputation of Texas Tech University.

Contact: Division of International Grants Administration and Partnerships, Senior Director, Reagan Ribordy (reagan.ribordy@ttu.edu) or Associate Director, Michael Johnson (michael.johnson@ttu.edu).

International Relations (IR). Comprised of International Alumni Relations, International Arts and Culture (art exhibits, speakers, etc.), International Scholars Engagement, and International Fundraising, IR engages and connects TTU alumni, scholars, and donors and brings cultural programming to the multiple and diverse South Plains and TTU communities.

Contact: Division of International Relations, Senior Administrator, Jan Stogner (jan.stogner@ttu.edu).

International Student and Scholar Services (ISSS). ISSS operates the university's international student and exchange visitor immigration programs and provides employment-based immigration services to the university. It also oversees the Office of International Student Life (ISL). Counselors advise and assist international students and scholars concerning immigration rules, financial concerns, and cross-cultural issues. International Student Life plans activities for international students and coordinates with other offices on campus to provide services and programmatic support to all international students. From airport pick-up to advising the International Student Advisory Board, this office is the go-to place for international students.

Contact: Division of International Students and Scholar Services, Director, Dr. Richard Porter (richard.porter@ttu.edu) or Assistant Director, Tracy Tindle (tracy.tindle@ttu.edu).

Study Abroad. The Study Abroad Office in International Affairs coordinates all study abroad programs for Texas Tech University students. In today's globalized job market, students who participate in a study abroad program, to include international internships, service-learning, and research, can be more competitive in almost every field. An educational experience overseas can equip college students with an international perspective that helps them function more objectively and comfortably in the global marketplace while earning credit toward their degree.

Texas Tech students may choose from several types of study abroad programs. The Texas Tech Center in Sevilla, Spain, offers students the opportunity to take Texas Tech catalog classes. Students may participate in an intensive Spanish language program (equivalent to four semesters) or take engineering, architecture, or pre-health courses. Students live with host families and are immersed in the language and culture through excursions and day-to-day experiences.

Many academic departments offer faculty-led programs, usually in the summer, with a wide variety of course offerings and locations to include the TTU Center in Sevilla and TTU Costa Rica. Students can earn Texas Tech credit while taking a catalog course in an international location with Texas Tech faculty.

Other study abroad programs available to Texas Tech students range in length from two weeks to a full academic year. Study Abroad Counselors assist students in choosing a program that best fits their individual needs and goals. The Texas Tech Study Abroad team also provides guidance during the application and orientation processes.

Students participating in a credit-bearing Texas Tech study abroad program are encouraged to apply for the Study Abroad Competitive Scholarship. This scholarship is funded by the International Education Fee paid by all Texas Tech students. Students participating in credit-bearing Texas Tech study abroad programs also remain eligible for Texas Tech financial aid to help fund their international program.

Contact: Division of Study Abroad, Director, Whitney Longnecker (whitney.longnecker@ttu.edu) or Assistant Director, Adrianna Ward (adrianna.ward@ttu.edu).

studyabroad@ttu.edu; www.studyabroad.ttu.edu; 806.742.3667; International Cultural Center, 601 Indiana Avenue, Lubbock, TX.

Passport Office. International Affairs also offers full passport services to the public.

Contact: Administration and Finance, Director, Rachel Jarnagin (rachel.jarnagin@ttu.edu).

Back to Top

MailTech


Mail/Package Services. MailTech, located at the new Grantham Warehouse, 608 N. Knoxville Ave. (Corner of Knoxville Ave. and Erskine St.), delivers incoming interdepartmental and U.S. mail and processes outgoing mail and commercial carrier shipments. Mail is delivered and picked up at most departments. Department-initiated special pickups are available upon request, as is information on USPS and commercial carrier rates and services. Campus mailing information, including guidance on addressing, use of campus mail, and a list of campus mail stops can be found at www.depts.ttu.edu/services/MailTech/. The hours of operation are 7:30 a.m. to 5:00 p.m., Monday through Friday.

Contact: MailTech@ttu.edu, 806.742.2286

Central Warehouse. The Central Warehouse is located at the Grantham Warehouse, 608 N. Knoxville Ave. Central Warehouse can receive and distribute inbound shipments to the requisitioning departments. They also provide outbound shipment assistance with customer record maintenance.

Contact: Central.Warehouse@ttu.edu, 806.742.3871

Museum of Texas Tech University


As an education resource for a diverse audience, the Museum of Texas Tech University collects, researches, and disseminates information about the natural and cultural heritage of local and related regions. It is accredited by the American Alliance of Museums and is located on the campus at Fourth Street and Indiana Avenue.

The building was completed in 1970 and contains over 250,000 square feet of galleries, research facilities, classrooms, work areas, and collection housing. The museum complex includes the main museum building, Moody Planetarium, Natural Science Research Laboratory, and Lubbock Lake Landmark. A 40-foot mural, created in India ink by Peter Rogers, dominates the lobby. Galleries showcase long-term and temporary exhibitions drawn from the museum's own collections and traveling exhibits.

The Moody Planetarium is a 71-seat and two-wheelchair area auditorium with a full-domed digital mirror projection system. It has daily astronomy and laser programs for the public at 2 and 3:30 p.m. Wednesday through Friday; 11:30 a.m., 2, and 3:30 p.m. on Saturday; and 2 and 3:30 p.m. on Sunday.

A Master of Arts in Heritage and Museum Sciences is offered as an academic component of the museum.

Although the chief source of funding for the museum is legislative appropriation, additional support comes from endowments and granting agencies. The Museum of Texas Tech University Association supports traveling exhibits. The education division of the museum conducts programs throughout the year, including curriculum-based, self-guided tours for public schools, public workshops and lectures, special events, and other activities for major exhibitions. Volunteers from the community and Texas Tech University are always needed and welcome. The museum is a military-friendly, Blue Star museum.

The museum is closed on Monday but open free of charge from 10 a.m. to 5 p.m. Tuesday through Saturday and 1 to 5 p.m. Sunday.

Back to Top

Official Publications