Retention Management & Innovation

Join Our Team

We're hiring! If you're looking for a job where you can make a big difference in students' lives as a member of a high-energy and innovative group, then consider joining our team in Academic Innovation & Student Success at Texas Tech University! We are hiring for three different position.

👨‍💻 Project Manager – Raider Success Hub (Lubbock or Remote)

The Project Manager is responsible for the day-to-day management of the Raider Success Hub and Red Raider 360 platform implementation project. Built to strengthen connections and provide equitable support, Raider Success Hub is a complete technology platform to understand and engage with students, identify risk trends, and ensure students stay on track. The Project Manager's primary role is to coordinate people and processes to ensure that the Raider Success Hub and Red Raider 360 implementation, in its varying development phases, is delivered on time and produces the desired results. The Project Manager works with many levels of leadership and staff and must be an excellent communicator. This position is important to the overall Student Success strategy at Texas Tech by turning big-picture ideas into a tangible technology product that meets the needs of our students, faculty, and staff.

🕵️Lead Data Analyst (Lubbock)

The Academic Innovation & Student Success Lead Data Analyst will provide the leadership team with reports for data-informed decision-making that impact the student experience at Texas Tech University. The Lead Data Analyst Position will assist in telling the story of students by serving as a data expert and providing quantitative and qualitative data analyses. The Lead Data Analyst will work within Academic Innovation & Student Success to collect and analyze student data from Raider Success Hub and multiple partners within the university to improve student retention, persistence, and completion within the university's academic programs. Although part of the Retention Management & Innovation team, these positions will collaborate with academic leaders, faculty, and staff throughout the Office of the Provost as well as with partners in Institutional Research, Enrollment Management, and Information Technology Services.

👩‍🏫 Training Specialist (Lubbock)

The Training Specialist functions as an integral part of the Academic Innovation & Student Success (AISS) team. They will create, design, and deliver training for the newly established Raider Success Hub, as well as educational modules for the advising community at Texas Tech University. The Training Specialist will lead both group and one-on-one training sessions and assessments. This role will also develop and conduct assessments to determine the effectiveness of such training. This position is important to the overall Student Success strategy at Texas Tech by empowering advisors, faculty, and staff to effectively use Raider Success Hub to do the most efficient and effective work possible.

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