Student Loan Information
Loan Servicer
A servicer is the agency or organization responsible for billing, collection and management of loan repayment, and deferment/forbearance processing. You will send loan payments directly to your servicer(s).
Your servicer(s) will contact you to provide important information about your repayment terms. It is your responsibility to notify your servicer(s) directly any time your phone number, email address, or mailing address information changes.
Your servicer(s) will send you information about your loans by mail and/or email - Be sure to open and read it!
Once you identify your loan servicer, you can set up online account access, select your chosen repayment plan, set up automatic payments, and more.
There are several agencies that service federal direct loans. The Department of Education determines which agency will service your loans.
The best way to find your servicer is to log into your Federal Student Aid Account. Scroll down to the My Loan Servicers section for the name and contact information. You can also call the Federal Student Aid Information Center at 1-800-433-3243.
Your lender is your servicer.
Financial Aid
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Address
Texas Tech University | Student Financial Aid & Scholarships | West Hall 301 | P.O. Box 45011, Lubbock, TX 79409 -
Phone
(806) 742-3681 -
Email
finaid.advisor@ttu.edu