Student Support
Dedicated to Your Success
We’re With You Every Step of the Way
Whether you're a prospective or current online student, you have access to a dedicated online student advocate who will be with you every step of the way, from application to graduation.
Have Questions?
Find the right contact based on where you are in the process.
Thinking About Applying? Connect with a Recruiter
Our recruitment team helps prospective students explore programs, understand admission requirements and complete their application. Whether you’re just gathering information or ready to apply, we’re here to help.
How we help:
- Answer questions about programs, tuition and admission requirements
- Help you complete and submit your application
- Guide you through the initial steps of becoming a Red Raider
Ready to Apply? Find Your Recruiter:
Applied? Get Help from an Enrollment Service Specialist
Once you’ve submitted your application, our Enrollment Service Specialists (ESS) will guide you through the admission process.
How we help:
- Assist with transcripts and missing documents
- Help activate your eRaider account
- Walk you through Raiderlink and connect you to your Online Student Advocate
Need Help Completing Your Application? Find Your Enrollment Service Specialist:
Need Help with Financial Aid?
Paying for college can feel overwhelming, but we’re here to help! Our Financial Aid & Scholarships team works specifically with online students to guide them through the process.
How we help:
- Answer questions about programs, tuition and admission requirements
- Help you complete and submit your application
- Guide you through the initial steps of becoming a Red Raider
Have Financial Aid Questions?
Contact Financial Aid for Texas Tech Online
Accepted? Work with Your Online Student Advocate
Once admitted, you’ll be paired with an Online Student Advocate (OSA) who will help you register for classes and plan your degree path.
How we help:
- Review your degree plan and transfer credits
- Help with course registration
- Answer questions about online student success
Need Help Registering for Classes? Find Your Online Student Advocate:
Explore More Online Student Resources
Discover additional resources to support your online learning journey. From academic support to health and wellness services, we offer everything you need to succeed as a TTU online student.
Frequently Asked Questions
How do I apply for financial aid for Texas Tech Online?
To apply for financial aid, complete the Free Application for Federal Student Aid
(FAFSA) at studentaid.gov. Be sure to use Texas Tech University’s school code: 003644. If you need help understanding your options, contact Online Financial Aid at Online.Finaid@ttu.edu.
I’m not sure who to contact. What should I do?
If you’re thinking about applying, start with a recruiter. If you’ve already applied, an Enrollment Service Specialist can help. If you’re admitted and ready to register, talk to an Online Student Advocate.
What if I need help with transcripts or missing documents?
Your Enrollment Service Specialist (ESS) will assist you with submitting transcripts and any additional materials required for admission.
How do I know which classes to take?
Your Online Student Advocate will help you review your degree plan and register for courses.
How do I pay my tuition?
You can view and pay your tuition through Raiderlink. If you have questions about payment plans or aid disbursement, contact Online Financial Aid at Online.Finaid@ttu.edu.
Can I change my advocate or specialist?
Our team is assigned based on last names to ensure a smooth experience, but we are always here to help if you need assistance.
Online
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Phone
806-742-5944 -
Email
online@ttu.edu