Technology Services supports computers purchased by the College of Human Sciences with a TTU Inventory Tag. Desktop Support covers hardware and software troubleshooting on Windows XP, Vista and 7 platforms as well as limited support for printers. Technology Services will provide the following for Desktop Support:
- Configuration & Setup
Note: Technology Services will offer limited support to Faculty, Staff and Students for personally owned devices. Technology Services can assist with the setup of TTU wireless internet and offer free troubleshooting advice, but the staff will not troubleshoot any personal device.
Desktop Support Summary
|Technology Services Supports:||Technology Services does NOT Support:|
|Setup of a new computer ordered by your department||Setup of a new computer you bought personally|
|Installation of approved software on a CoHS-owned computer||Installation of software on a personally-owned computer|
|Virus removal on CoHS-owned computers||Virus removal on personally-owned computers|
|Troubleshooting and Repair on CoHS-owned computers||Troubleshooting and Repair on personally-owned computers|
|TTU wireless internet setup on both CoHS-owned computers and personally-owned computers|
Technology Services keeps a variety of laptops in stock for Faculty and Staff to checkout. Technology Services has a digital camera and camcorder available as well. If you would like to check out any equipment, please visit the Technology Services staff in room 306B.