The primary method to use to request support is to send an email to firstname.lastname@example.org explaining the problem or support request. The HPCC staff monitors this e-mail address through a support ticketing system and will respond during working hours as appropriate to messages.
We also recommend that users consult the online HPCC user guides, which contain a great deal of information that may answer your questions.
Users and visitors are welcome to come directly to the HPCC primary facility and offices
as described on the HPCC locations page for consulting or to request to view the facilities. Advance reservations are requested for any organized tours using the email@example.com email address, or by calling the HPCC main offices at 806-742-4350 during business
For the duration of the University's Modified Work Policy in response to the Coronavirus, HPCC staff consulting will be available by email and phone or videoconferencing only. Please consult the TTU Coronavirus web site for more information. During this period, in-person consulting in the HPCC offices will not be available. Thank you for your understanding.