Engineering Services Customer Satisfaction Survey

Please rate the following: 1 being the lowest, 5 being the highest

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Name:

*Email Address:

Department:

Mail Stop:

Project Name:

Project Number:

In thinking about your recent experience with Engineering Services, how was the quality of customer service you received?

How would you rank the professionalism of Engineering Services' employees?

How satisfied are you with the price of your project?

How would you rank the speed at which your project was completed?

How would you rank the accuracy of the project plan with project completion?

How would you rank the level of Engineering Services' customer contact for your project?

How would you rank your satisfaction overall with your experience with Engineering Services?

How knowledgeable were Engineering Services' employees regarding your project needs?

How satisfied are you with the level of cooperation you experienced with Engineering Services?

How would you rank the process for getting problems resolved to your satisfaction?

How would you rank Engineering Services' ability to meet your needs?

Do you have any comments or suggestions for how we can improve?

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Operations Division: Engineering Services

Address

Mail Stop: 3142, Box: 43142, Physical Plant Building, Room 104, 3122 Main Street, Lubbock, TX 79409
Phone
806.742.4677
Email
operations@ttu.edu