Texas Tech University

Training & Support

Close up of student at computer, smiling to two companions who are blurred.

RSH Training Platforms

An important part of Texas Tech's culture is giving every employee like you, regardless of your location or ability, an equal opportunity to continually learn the skills you need to thrive. Your success depends on having a growth mindset, and we want to prepare you for whatever the future holds.

We'll be leveraging different training platforms and training methods to provide learning experiences that work best for you. You have the freedom to participate in as many of the different training opportunities as you would like.

Learning Tool Purpose When Can I log in?
HR Cornerstone Registration for Instructor-Led Training (ILT). Now Open!
RR360 Trails Self-paced Raider Success Hub and Salesforce learning resources. January 2023

Instructor-Led Training (ILT)

Instructor-led training (ILT) enables us to provide personalized and hands-on learning directly to you— whether delivered virtually or in person. ILT makes it easier for you, as a learner, to participate and ask clarifying questions. 

There are 2 types of ILT sessions available: 

Bite-Size Sessions: RSH 101 training broken down into easy-to-digest features, processes, and functionality

All 45-minute Bite-Size sessions will be offered through Zoom. Please view session times in HR Cornerstone.

  • Intro to Raider Success Hub & RR360 Trails
    Monday, January 30
  • Student Contact Record
    Tuesday, January 31
  • Student Case Record
    Wednesday, February 1
  • Notes, Files, & Communication
    Thursday, February 2
    Friday, February 3
  • Front Desk & Student Experience
    Monday, February 6
  • Appointment Management
    Tuesday, February 7

Full Sessions: complete RSH 101 training which consists of all the information presented during 101 Bite-Size sessions.

Full sessions are 3 hours and will be offered through Zoom and in person. Please view session times and locations in HR Cornerstone.

Raider Success Hub 101

  • Wednesday, February 8
  • Thursday, February 9
  • Monday, February 13
  • Tuesday, February 14
  • Wednesday, February 15
  • Thursday, February 16
  • Monday, February 20
  • Tuesday, February 21

Drop-In Help Sessions: topic driven sessions as needed.

Drop-in Help Sessions will be offered via Zoom for specific topics as new features continue to roll out. Registration is not reqired.

  • Calendar Synchronization and Availability 
    7 a.m. - 10 a.m., Monday, February 13
    Zoom link coming soon.

Register Now for Instructor-Led Training!

Be sure to register for our upcoming RSH Training sessions through the HR Cornerstone system! 

After logging into Cornerstone:

  1. Click on “Library”
  2. Search for the Raider Success Hub training you would like to register for (training names listed above in the dropdowns).
  3. Click on the “Request” button for the date and time you wish to attend.

Trouble Registering? Email hrs.systems@ttu.edu 

Self-Paced Learning

Self-paced learning allows you to access training materials at your own pace, meaning that you can focus on things that you find challenging and breeze past things that you already know. This minimizes style of learning and promotes greater efficiency.

RR360 Trails 

RR360 Trails, the Raider Success Hub (RSH) asynchronous learning platform, is now available. This interactive, self-paced learning experience will allow Raider Success Hub users to learn more about RSH and Salesforce.

Log in today to begin learning how to navigate Raider Success Hub and RR360 Trails, how to find help when you need it and more. This gamified learning experience will allow you to complete quizzes and earn badges, paving your way to a successful experience in RSH.

New trails will be added regularly to enable users to skill up and become well-versed in how to efficiently use Raider Success Hub.

How Do I Log In?

  1. Visit https://texastech.my.trailhead.com
  2. Click the Log in with Employee button
  3. Log in using your eRaider credentials
  4. Go to the ‘Trails' tab and select the ‘Red Raider 360' trail
  5. Click on each Module and complete each Unit. Note: Units are marked complete when you finish the quiz at the end

Raider Success Hub