Project News & Updates
We are excited about Raider Success Hub and the benefits it offers our community. We are also committed to keeping you informed with project updates throughout the implementation process and encourage you to visit this page regularly for the latest information.
Project Milestones & Events
April 2022: Discovery Sessions
Salesforce staff met with Texas Tech faculty and staff to gather essential project information to gain insights into our business challenges, to learn more about what we want in a success platform and why we want it. Once we identified our needs, we developed a comprehensive list of requirements, objectives, and deliverables for the project.
- 40 sessions across 8 constituent groups
- 50+ Discovery Session Participants
July 15, 2022: Implementation Kick-off Meeting
To open this exciting and ambitious new era of student success at Texas Tech University, Executive Sponsors and Project Managers officially kicked off the project at a formal meeting on July 15, 2022.
July - August 2022: Define & Design Sessions
In the Define & Design sessions, we brainstormed with our Solution Architect and Business Analysts to map out a plan and co-create a solution design to fit our specific needs.
- 11 Define & Design Sessions held over the course of six weeks.
- 100+ TTU stakeholders participated in at least one session.
August - December 2022: Development
- 8, 2-week Development Sprints
- 249 User Stories Completed (569 Story Points)
January 2023: User Acceptance Testing (UAT)
The goal of UAT is to ensure Raider Success Hub can handle real-world tasks and perform as expected.
- 50+ end users on the Testing Team.
- 16 hours of hands-on testing sessions
January 2023: Instructor-Led Training Begins
- Registration available now
- 30 Bite Sized (45 minute) Sessions
- 10 Full (3 hour) Sessions
January 12, 2023: RR360 Trails Launches
RR360 Trails, the Raider Success Hub (RSH) asynchronous learning platform, is now available. This interactive, self-paced learning experience will allow Raider Success Hub users to learn more about RSH and Salesforce.
February 10-12, 2023: Deployment Weekend
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All Strive users will have read-only access during Raider Success Hub deployment between 8 a.m. Friday, Feb. 10 to 6 a.m. Monday, Feb. 13.
February 13, 2023: Go Live
- Welcome to a new era of student success at Texas Tech University!
Communications
Date | Subject | Audience |
---|---|---|
10/27/2022 | A Connected Experience: Raider Success Hub | Leadership, Stakeholders, RSH Team |
10/31/2022 | Raider Success Hub Launching Spring 2023 | Deans, Chairs, School Directors, Area Coordinators, Campus Advisors, Academic 1st Responders, RSH Team |
12/21/2022 | Raider Success Hub Training Opportunities | Deans, Chairs, School Directors, Area Coordinators, Campus Advisors, Academic 1st Responders, Stakeholders, RSH Team |
1/9/2023 | Texas Tech Faculty January Updates (Included in monthly faculty newsletter) | Faculty |
1/12/2023 | Raider Success Hub: Asynchronous Training Now Open | Strive Users, RSH Team |
1/17/2023 | Raider Success Hub Launching February 13 | Strive Users |
1/30/2023 | Raider Success Hub Launching February 13 | Leadership, Deans, Associate Deans, Chairs, School Directors, Area Coordinators, RSH Team |
2/2/2023 | Raider Success Hub Launching February 13 | Faculty and Staff, RSH Team |
2/7/2023 | Students, Launching Soon: Raider Success Hub | Students, RSH Team |
2/9/2023 | Reminder: Strive Will Be Read-Only Beginning February 10 | Strive Users |
2/13/2023 | Raider Success Hub is Live | Students |
2/13/2023 | Raider Success Hub is Live | Strive Users, TTU Campus |
Project Team
Project Management Team
Dr. Mitzi Lauderdale, Executive Sponsor
Dr. Kathy Austin, Executive Sponsor
Dr. Rachel Jackson, Project Manager
Dr. Tara Miller, Product Owner
Kyle Phillips, IT Lead
Mike Simmons, IT Lead
Lauren Belasco, Testing Lead
Elvia Reyes, Training Lead
Eileen Gianodis, Change Management Lead
Beth Davidson, Change Management Lead
Discovery Session Participants
Bohn, Patrick E
Bowen, Elizabeth
Brasher, Donna
Brawley, Kathleen
Bray, Courtney
Brown, Ashlee W
Brown-Campbell, Dee
Cain, Chad
Calder, Deanna
Canales, Jordan
Carnes, Adrienne
Chambers, Todd
Chavarria, Aaron
Cox, Robert
Cruz, Brandon
Dennis, Sara
Favela, Carlos
Fidler, Taylor
Galvan, Jason
Gee, Anterian
Gibson, Courtney D
Granberry, Jameshia
Gregory, Matt
Hardaway, Hallie
Heard, Julia
Herring, Maeley
Killough, Jay
Kniss, Rob
Lara, Hannah
Legako, Stephanie
Longnecker, Whitney
Madler, Aubrey
Messuri, Kristin
Montecillo, Christina
Ohlmann, Megan
Perrin, Wayne
Peterman, Amy
Phillips, Kyle
Pruitt, Rachael
Quintana, Gracie Z
Ratheal, Otto
Reed, Merrell
Rogers, Nathan
Rosas, Lesslie
Scheckel, Ryan
Schmitt, Cassandra
Sharp, Geleah V
Sills, Josh
Silva-Tovar, Jade
Squire, Danny
Sweet, Jacob
Tebo, Shannon
Veal, Janet
Watson, Connie
York, Karen
Testing Team
Ballejo, Amelia | Student Engagement |
Beneze, Sondra | College of Media & Communications |
Betzold, Sharon | Student Disability Services |
Bohn, Patrick | The Learning Center |
Bray, Courtney | College of Arts & Sciences |
Cain, Chad | Honors College |
Cain, Jenna | College of Architecture |
Canfield, Veronica | Undergraduate Admissions |
Castillo, Sandra | Student Engagement |
Chavarria, Aaron | College of Visual & Performing Arts |
Corona, Chris | College of Education |
Cruz, Brandon | Student Development & Engagement |
Gallego, Janelle | Undergraduate Student |
Galvan, Jason | Undergraduate Student |
Gibson, Courtney D | College of Agriculture |
Gomez Duque, Viviana | Student Engagement |
Gustafson, Brooks | Student Financial Aid & Scholarships |
Hamilton, Robert | Student Financial Aid & Scholarships |
Harvill, Eli | Student Engagement |
Hernandez, Claudea | University Life Coaching |
Herring, Maeley | College of Agriculture |
Hollingsworth, April | Undergraduate Admissions |
Legako, Stephanie | Dean of Students |
Lindsey, Melanie | Student Engagement |
Luempert, Ali J | College of Human Sciences |
Lynn, Courtney | University Studies |
Madler, Aubrey | TTU at Costa Rica |
Mauppin, Jennifer | Undergraduate Admissions |
Mixtacki, Michael | College of Visual & Performing Arts |
Morrison, Paige | Student Engagement |
Moya, Jeanette | Student Engagement |
Murph, Jessica | Student Engagement |
Nolasco, Kimberly | Student Engagement |
ODaniel, Braden | Student Engagement |
Ohlmann, Megan | Student Engagement |
Padgett, Alejandra | Student Engagement |
Patridge, Paloma | Student Engagement |
Quintana, Gracie Z | College of Engineering |
Rigsby, Selton | Undergraduate Admissions |
Salas-Marmolejo, Dolores | College of Human Sciences |
Sanchez, Jess | Student Engagement |
Scheckel, Ryan | University Advising |
Schwintz, Jess | College of Business |
Silva-Tovar, Jade | Campus Access & Engagement |
Smith, Aaron D | Student Engagement |
Stearns, Brandon | Enrollment Management Marketing |
Tebo, Aaron | Athletics |
Thomas, Melissa | Enrollment Management Marketing |
Villarreal, Melissa | Student Engagement |
Waller, Jayc | Student Engagement |
Ward, Adrianna | Study Aborad |
Watson, Connie | Programs for Student Achievement |
Raider Success Hub
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Address
Box 45020, Lubbock, Texas 79409-5020 -
Phone
806.742.8687 -
Email
success@ttu.edu