FERPA for Parents and Families

The Red Raider Family Network enables you to connect with your student by sending a request to access their records. Once the request is approved, you will gain access to view their information starting the day after approval. The data is updated nightly.

A parent can initiate a request for access to their student's information through the Red Raider Family Network.

FERPA authorization grants access to information. It does not grant the right to act on the student's behalf.

The FERPA authorization remains valid until rescinded by the student.

Parents and family members can request access to:

• Class schedule and enrollment information
• Grades
• Financial aid information
• Business account information
• Holds on the student's account

1. Sign up for the Red Raider Family Network. It's free.
2. Complete a quick onboarding survey.
3. Click Discover Communities and add the options that interest you.
4. Update your profile by clicking the person icon in the top-right corner and selecting Edit my Profile.
5. Customize your notification settings by clicking the person icon and selecting Edit Notification Preferences to receive alerts when there are updates or changes.

1. Log in to your Red Raider Family Network account.
2. Click the graduation cap icon in the top-right corner.
3. Click Go to my connections.
4. Click Add My First Connection.
5. Enter your student's TTU email address.
6. Choose your relationship to the student.
7. Create a four-digit PIN.
8. Select the records you would like to access.
9. Click Connect to your Student to initiate your request.

Your student must approve the request before you can access their information the following day.

1. Cancel the request by clicking the graduation cap icon, scrolling to the bottom and selecting cancel this connection.
2. Your student will receive an email and will need to approve your request.
3. If you are still having issues, watch the video tutorial above.

As part of the process to request access to your student's records, you will be prompted to create a PIN. You will need to remember this PIN because if your connection request is approved and you call for information about your student's records, you will be required to provide it.

The PIN helps confirm your identity and ensures you are authorized to access your student's records.

If you forget your PIN, follow these steps to reset it:

1. Log in to the Red Raider Family Network.
2. Click the graduation cap icon in the top-right corner.
3. Click Go to My Connections.
4. Click Forgot PIN? Click to reset.

Although parents do not have a right to these records, the university is permitted to share them with a parent if the student authorizes that access. Texas Tech University uses the Red Raider Family Network to provide and manage that access.

FERPA identifies certain information, called directory information, that may be disclosed without the student's permission if the student has not restricted its release.

• Student name
• Permanent and local addresses
• Place of birth
• Classification
• Major field of study
• Dates of attendance
• Degrees, awards and honors received
• Specific enrollment status:
  • Full-time, part-time or half-time
  • Undergraduate, graduate, law or veterinary medicine
• Participation in officially recognized sports and activities
• Height and weight of members of athletic teams
• Previous institutions attended

Students who are enrolled in both high school and courses at a postsecondary institution present a unique situation. While FERPA rights belong to parents with respect to high school records, they belong to the student with respect to postsecondary records.

Students can establish a connection through the Red Raider Family Network to provide access to their education records. Dual credit students are advised of their FERPA rights in the dual credit admission program information.

Texas Tech University strongly encourages parents of dual credit students to respect the student's ownership of their education records at the college level and seek ways to obtain information while safeguarding the student's rights and responsibilities.

Faculty teaching dual credit courses will make every attempt to communicate with and through the student as an important step in the student's development.

Parents of dual credit students are encouraged to communicate first with the student and then, if authorization is in place, with the instructor. Other record access options may exist in extenuating circumstances and would require contacting the Office of the Registrar directly.