Procurement Services - Customer Feedback

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As part of our commitment to provide excellent customer service and continuous improvement, please take a moment to respond to the following questions regarding the quality of service you received in your recent contact with Procurement Services:

Please rate the service you received based on your inquiry to Procurement Services.

1.   Was your issue related to:

Purchasing

Payables

Travel

Procurement Cards

Vendor Services

Accounting Issues

Other



2.   I was answered promptly:

Strongly Agree

Agree

Neither

Disagree

Strongly Disagree



3.   The Procurement Services staff member was courteous:

Strongly Agree

Agree

Neither

Disagree

Strongly Disagree



4.   The Procurement Services staff member was able to answer my question or provide assistance:

Strongly Agree

Agree

Neither

Disagree

Strongly Disagree



5.   I would contact this staff member again to assist with another matter:

Strongly Agree

Agree

Neither

Disagree

Strongly Disagree




Suggestions for improving:

Please write any additional comments in the space below:

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