Texas Tech University

If You Love it, Live it: First Graduates from Online Master's Degree in Hospitality and Retail Management

Lauren Hosni

May 3, 2024

Haley Dunn and Coleman Mason

Two students give a glimpse into their unique stories that led them to pursue the online graduate program

What drew Coleman Mason and Haley Dunn to pursue the online master's degree program in hospitality and retail management, was their individual passions for retail and hospitality. Dunn said that working in the retail industry since high school allowed her to experience the intricacies of the industry and motivated her to further her education. Mason said hospitality on the food and beverage side sparked his desire to advance his education in the industry. 


Mason and Dunn eagerly seized the chance to enroll in this online and remote master’s degree, recognizing it as the perfect fit for them. Dunn said keeping in contact with Deborah Fowler, associate chair of the Department of Hospitality and Retail Management, helped advise her through this process and she is so grateful for all the professors in this program.

This online format allowed both Dunn and Mason to have full time jobs in the retail industry. The program offers flexibility that in-person courses don’t have. Being able to access course materials, participate in discussions, and submit assignments allowed them to focus on their careers.

“It allows me the freedom to self-manage my own time,” Mason said.

Some of Dunn’s favorite courses were Advanced Consumer Behavior in the Services Industries, Advanced Marketing in Hospitality and Retail Management, Advanced Fashion Design Analysis, and Marketing Research in Hospitality and Retail Management. Mason’s favorite courses throughout the program were Leadership in the Hospitality Industry and Advanced Entrepreneurship in the Services Industry. This master’s program has many courses for all different sorts of paths a student would want to take.

“Engaging in collaborative discussions with classmates from diverse backgrounds broadened my perspectives and provided valuable networking opportunities within the hospitality and retail industries,” Dunn said. “The program's emphasis on practical application through case studies and projects enabled me to directly apply theoretical concepts to address industry challenges, fostering critical thinking and problem-solving skills.” 

Mason believes this degree sets him apart from the majority of those within the food and beverage industry. Dunn said that through the acquired practical skills this program provided she feels she is ready to tackle business challenges, drive strategic initiatives, and lead teams effectively. 

“Embrace the flexibility the online program has to offer while making meaningful connections with the students and professors," Dunn said. "Stay engaged with your peers in online discussions, as these are a great way to expand your thought process and teach you new perspectives."