Utilities Training Information

UTILITIES TRAINING INFORMATION
At Texas Tech Universitys Utilities Department, we value our employees and the important work they do. They are trusted to operate and care for the equipment that powers our campus and hospital facilities. To support their success and ensure safe, reliable, and efficient operations in our Central Heating and Cooling Plants (CHACPs), we use a detailed and well‑structured training program called the Personnel Qualification System (PQS).
Personnel Qualification System
The Personnel Qualification System (PQS) teaches employees the basics of engineering, how plant systems operate, and what to do in emergency situations. Employees earn points for completing specific tasks, and their progress is closely tracked. The program ends with written exams and oral reviews led by supervisors and trained team members.
Four Sections:
Fundamentals
Covers the theoretical underpinnings of boilers, turbines, thermodynamics, fluid power, pumps, valves, and refrigeration systems.
Systems
Focuses on the function, components, safety precautions, and interrelationships of plant operating systems.
Casualty Control
Prepares employees to identify, analyze, and respond to potential equipment failures and plant emergencies.
Practical Factors
Involves hands-on training where employees perform tasks such as starting, operating, and maintaining plant equipment, controls, and water chemistry systems.
Levels of Qualification
The Personnel Qualification System program is divided into the following levels of qualification:
- Utilities Trainee
- Utilities Operator I
- Utilities Operator II
- Utilities Operator III
- Lead Utility Operator
Beyond Personnel Qualification System: A Culture of Continuous Learning
In addition to the Personnel Qualification System (PQS), employees take part in weekly training sessions and are encouraged to attend special courses, seminars, and workshops. By supporting ongoing learning and professional growth, we help ensure that our employees are ready for todays challenges and prepared to bring new ideas and excellence to future operations.
For additional information, please contact 806.834.5702.
Resources
Contact
CHACP I
3224 Main Street
Lubbock, TX 79409
Phone: 806.834.5702
Service Center: 806.742.4OPS (4677)
Hours:
Monday - Friday
7:00 AM - 4:00 PM
Plant Operators on Duty 24/7

Operations Division: Utilities
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Address
Mail Stop: 3165, Box: 43165, CHACP I, 3224 Main Street, Lubbock, TX 79409 -
Phone
(806) 742- 4677 -
Email
operations@ttu.edu