Texas Tech University

iServiceDesk Requirements

Work Order & Project Request

Online requests are for non-emergencies only! They are processed 7:45 a.m. to 6:45 p.m. M-F. For immediate assistance please call 742-4OPS

System Requirements

Please note that in order to use the Operations Division's Work Request site, you must be on campus and physically connected to the Texas Tech network or be connected through VPN.

VPN connection instructions are here.

If you are ready to continue, please click here.

Operations Division Work Request

Operations Division iServiceDesk is Operations Division web-enabled interface that provides a user-friendly web forum to submit, query, and report on work requests. Requesters can be kept informed via e-mail or can query the status of their request or work order throughout the entire process.

Additional functionality of Operations Division iServiceDesk includes the following:

  • Submit work requests for work orders, projects, and self-help projects
  • List open and complete work orders
  • Query for selected work requests and work orders
  • Check status of work requests and work orders

To begin a work request, please click here.

Do not use this site for EMERGENCY REQUESTS!
Call Operations Division 24 hours a day: 806-742-4OPS

Self-Help Qualification

Self-help projects are generally discouraged; however, occasions arise when they may be necessary. Projects categorized as "self-help" involve individuals within a department or functioning unit executing any building, tunnel, or system modification to include construction, painting, cable installation, etc.

Operations Division