Texas Tech University

TTU K-12 Policies

Effective July 12, 2021

 

As members of the Texas Tech University (TTU) community, TTU K-12 students and parents are required to abide by and follow the policies outlined in this handbook. TTU K-12 policies align with those followed by Texas Tech University:

TTU K-12 Mission and Vision Statements

Mission: To provide an excellent academic program that engages, challenges, and prepares students for their futures.

Vision: To create a strong online academic community that provides students an excellent education: anytime, anywhere.

Non-Discrimination

TTU K-12 values and respects all students and staff as part of its academic and social community. TTU K-12 recognizes the inherent worth and dignity of every person; fosters tolerance, sensitivity, understanding, and mutual respect among its members; and encourages each individual to strive to reach his or her own potential.

TTU K-12 prohibits discrimination against any member of our community on the basis of race, religion, color, sex, age, national origin or ancestry, genetic information, marital status, parental status, sexual orientation, gender identity and expression, disability, or status as a veteran. Any such discrimination will not be tolerated.

If you experience any issue or situation in which you feel excluded, intimidated, or bullied, please contact any of our administrators or advisors. TTU K-12 will promptly investigate such conduct in accordance with applicable federal and state laws. TTU K-12 will address your concerns in a respectful manner and will maintain your confidentiality to the greatest extent possible permitted by applicable law.

TTU K-12 reserves the right to change or update these policies at any time.

Change in Student Contact Information

Students must notify TTU K-12 of any changes in their contact information while they are enrolled in a course using the Change Notification Form inside your Focus portal.

Students must complete all required demographic information requested during admission or registration.

Students are required to provide picture identification for proctoring and examinations. Acceptable forms of identification are:

  • an ID card from school,
  • a State driver's license, or
  • a State ID card for non-drivers.
  • For elementary students, TTU K-12 staff will work with you to determine an appropriate identification as needed.

TTU K-12 requires every user to have a unique email address to ensure any communication goes to the intended recipient. Most ISPs or email providers provide options for families to have multiple email addresses on the same account for each user.

For student privacy, only students or authorized users with legitimate educational interest concerning the student's account may discuss student records. Parents and Guardians may add authorized users to their account through the Focus Portal.

TTU K-12 fosters a spirit of complete honesty and a high standard of integrity. As a part of Texas Tech University, the TTU K-12 Student Code of Conduct is aligned with the university student policy regarding academic integrity. Academic misconduct may be handled according to the policy established in Texas Tech University's Student Affairs Handbook, Code of Student Conduct Part I, Section B.1, Academic Misconduct. When appropriate, instances of abusive student behavior will be reported to the TTU K-12 administration and may result in the student being removed from the TTU K-12 Program.

TTU K-12 reserves the right to cancel an enrollment at any time for reasons including, but not limited to, plagiarism, dishonesty, falsifying documents, cheating, or other acts deemed as a lack of academic integrity.

For a complete description or expectations and consequences, see TTU K-12 Student Code of Conduct.

Standards for Student Conduct

Each student is expected to:

  • Demonstrate courtesy, even when others do not.
  • Behave in a responsible manner, always exercising self-discipline.
  • Attend all classes regularly.
  • Obey all school rules.
  • Respect the rights and privileges of students, teachers, and other district staff and volunteers.
  • Cooperate with and assist the school staff in maintaining safety, order, and discipline.
  • Adhere to the requirements of the Student Code of Conduct.

Disciplinary Authority

The district has disciplinary authority over a student:

  1. For any school-related misconduct, regardless of time or location.
  2. When retaliation or threat is committed against a school employee, or any person affiliated with the school, regardless of time or location.
  3. When a student engages in cyberbullying, as provided by Education Code 37.0832.
  4. For certain offenses committed while attending a school-sponsored or school-related activity of another district in Texas.
  5. When the student commits a felony, as provided by Education Code 37.006 or 37.0081.
  6. When the student is required to register as a sex offender.

For more information, please see the Student Code of Conduct.

Students must receive prior approval from their school counselor before enrolling in any course or CBE. Failure to obtain approval may result in unawarded credit for a course or CBE. Special Note: To ensure proper coverage and student mastery of the course materials, courses cannot be completed in under 30 days.

Course Credit

The course grade will be calculated as follows:

  • 50% coursework average
  • 50% summative assessment average, including the final exam
    • (Designated summative assessments will be defined in the course syllabus.)
  • A passing course grade is 70% or higher.
  • Students must attempt all assignments in the course. The final exam will not be available until all assignments have been accepted and graded by the teacher.
  • Students who score below 70% for the final exam will be eligible to retake the final exam one time.

Lesson Resubmission

A student may, at the teacher's discretion, resubmit all or a portion of an assignment that earns a score below 70%. Students may also initiate the resubmission process by contacting the teacher using the course messaging in the Learning Management System (LMS).

  • Only one resubmission per assignment is allowed.
  • Resubmission is not allowed after the final exam has been completed.

Credit by Exams (CBEs)

  • are available for six months after purchase.
  • are non-refundable and no extensions are allowed.
  • will be assigned a final numerical grade.
  • will not receive any feedback from TTU K-12.

Texas Administrative Code Provisions

According to the Texas Administrative Code (TAC):

    • TAC §74.24(b)(2): Students in grades K-5 may take a CBE for grade acceleration. They must meet an 80% passing standard to be accelerated a grade.

    • TAC §74.24(c)(8)(C): Students in grades 6-12 may take a CBE for course credit. They must meet an 80% passing standard if they have received no prior instruction.

    • TAC §74.24(c)(12): Students in grades 6-12 may take a CBE for course credit. They must meet a 70% passing standard if they have received prior instruction.

  • TAC §74.24(c)(9): Students are allowed a maximum of two attempts per CBE for a specific high school course.

Texas Tech Elementary School: As a full-time TTU K-12 elementary student, you must maintain academic progress in a minimum of four courses concurrently.

After you complete both first (A) and second (B) semesters of all four core subject areas in your grade level, you will receive a report card. Upon successful completion of these four core subject areas, you will be promoted to the next grade level.

Course Assessment and Grading

Each elementary course requires that you take a proctored final exam. Refer to the section on Online Proctoring Requirements. For more information on how course grades are assessed, please refer to the section titled Grading Procedures.

For more information on how course grades are assessed, please refer to the section titled Grading Procedures.

State and National Assessments

Elementary School Program: Grade Level Assessments for Full-Time Students

Students enrolled in the full-time elementary school program may take the appropriate grade level State of Texas Assessment of Academic Readiness (STAAR) assessments in the Spring at a local Texas public or charter school. Please contact the TTU K-12 testing coordinator at ttuk12@ttu.edu for student specific requirements and more information. Parents/students should receive information via email in January for the Spring STAAR administration for grades 3-5. Additional information may be found at STAAR Testing.

Residents outside of Texas: contact ttuk12@ttu.edu to assist in testing arrangements.

STAAR Assessments - Elementary School

The following table lists the STAAR assessments for grades 3 through 5:

STAAR Grade Level Assessments
Grade 3 Reading, Math
Grade 4 Reading, Math, Writing
Grade 5 Reading, Math, Science

 

Texas Tech Middle School: As a full-time TTU K-12 middle school student, you must maintain academic progress in a minimum of four courses concurrently.

Students enrolled in Texas Tech Middle School should complete four to five subject areas (eight to ten TTU K-12 courses) per calendar year. The following table outlines courses required in each grade:

Middle School Courses Required
Grade 6 Language Arts, Math, Science, Social Studies
Grade 7 Language Arts, Math, Science, Social Studies, Career Explorations*, Fine Art**
Grade 8 Language Arts, Math, Science, Social Studies, Career Explorations*, Fine Art**

* Students must complete a semester course in Career Exploration (CE) between the seventh and eighth grades.

**Students must complete one fine art subject in either seventh or eighth grade per Texas Administrative Code §74.3.

Grade Level Placement for Transfer Students

If you transfer to Texas Tech Middle School from an accredited public or private school, you will be placed using the grade level indicated by your previous school. You must provide an official transcript or report card for placement.

STAAR Assessments - Middle School

Students enrolled in Texas Tech Middle School may take the appropriate grade level STAAR assessments in the Spring at a local Texas public or charter school. Please contact the TTU K 12 testing coordinator at ttuk12@ttu.edu for student specific requirements or more information. Parents/students should receive information via email in January for Spring STAAR 6-8 administration. Additional information may be found at STAAR Testing.

The table below lists the STAAR assessments for grades six through eight:

STAAR Grade Level Assessments
Grade 6 Reading, Math
Grade 7 Reading, Math, Writing
Grade 8 Reading, Math, Science, Social Studies

High School Credit Courses

Students who receive approval to earn high school credits in Texas Tech High School must successfully complete the corresponding STAAR End of Course (EOC) exams for Algebra 1, Biology, English 1, English 2, and U.S. History. Students in Texas will test in a local public or charter school. Additional information may be found at STAAR Testing. Residents outside of Texas: contact ttuk12@ttu.edu to assist in testing arrangements.

Texas Tech High School: As a full-time TTU K-12 high school student, you must maintain academic progress in a minimum of four courses concurrently. Note: you will need to take more than the minimum number of courses to stay on grade level and graduate at your desired time.

To complete and retain admission as a student in Texas Tech High School, you must work with an academic advisor and be enrolled in a minimum of four TTU K-12 courses (dual-credit and CBEs excluded). Generally, you will complete a total of six to seven credits per year (12-14 courses) and must also pass five STAAR EOC (End of Course) exams to meet graduation requirements.

To graduate with a Texas Tech High School diploma, you will take at least your last year of high school credits (25%) from TTU K-12. Exceptions will be considered by administration on a case-by-case basis but the last semester (2.5 credits) must be taken from TTU K-12.

In addition to working towards a high school diploma, you may request a VOE and Student ID cards. You may also participate in PSAT, ACT, AND SAT exams. For more information on Texas Tech High School, click on the following links:

Dual Credit

You must contact your advisor for approval of dual credit enrollment.

Final Grade Point Calculation for Graduation

TTU K-12 uses the guidelines below to compute your final Grade Point Average (GPA) in Texas Tech High School:

  1. TTU K-12 computes the GPA for graduation using all accredited TTU K-12 courses that apply to graduation
  2. TTU K-12 awards honors credits to all students who successfully complete Pre-Calculus, Spanish 3, Chemistry, and Physics through TTU K-12 courses.
  3. Each numerical grade will be assigned the following points:
Numerical Grade Alphabetic Grade Points for Regular Courses Points for Honors, AP, and Dual-Credit Courses
90-100 A 4.0 5.0
80-89 B 3.0 4.0
75-79 C 2.0 3.0
70-74 D 1.0 2.0
0-69 F 0.0 0.0
  1. All course grades while you are enrolled in TTU K-12 will be recorded on your transcript and used in computing your final GPA. However, you may replace a failing grade you received on a TTU K-12 course or CBE by repeating the course or CBE.

Transfer Grades for the High School Program

All grades transferred to Texas Tech High School from another accredited school will be used in computing your final GPA except for local credit courses and courses scored on a pass/fail scale.

Grades on homeschool transcripts and transcripts from non-accredited schools are not transferable. To receive credit for non-accredited courses, you must take Credit by Exams (CBEs) or enroll in the courses.

If you have failed a previous transfer course, you may repeat the course for credit with Texas Tech High School.

The following designations will receive weighted credits:

  • AP or P
  • Honors
  • IB
  • Dual Credit/Concurrent Credit

All accredited TTU K-12 courses taken by a student that apply to graduation will be used to compute the GPA, excluding any approved PE Substitution (SUBPRO) credits and local credit courses.

TTU K-12 academic advisors will make every effort to assist students in transferring grades and credits from accredited public or private schools as allowed by Texas Education Agency (TEA) policies and Texas Essential Knowledge and Skills (TEKS). An official transcript or report card will be required for credit transfer.

Public or Private School Transfer Grades Conversion to TTU K-12
Public/Private School Grade TTU K-12 High School Grade
  • A+
  • A
  • A-
  • 100
  • 95
  • 90
  • B+
  • B
  • B-
  • 89
  • 85
  • 80
  • C+
  • C
  • C-
  • 79
  • 77
  • 75
  • D+
  • D
  • D-
  • 74
  • 72
  • 70
  • F
  • 69

 

Beginning with 9th grade students enrolling in TTU K-12 after August 1, 2021, class rank will not be calculated or reported except of students in the Top 10% of a given class as required by state law. Please see Class Rank FAQ for more information.

If you enrolled in ninth grade before the 2014-15 school year, you must complete the 26-credit Recommended High School Program (RHSP) or the 22-credit Minimum High School Program (MHSP), and you must meet the state testing requirements for your graduation plan.

STAAR End of Course (EOC) Exams

Students enrolled in Texas Tech High School must pass five STAAR EOC Exams to meet graduation requirements in the following subjects (exceptions may apply):

  • Algebra I
  • English I (Reading/Writing)
  • English II (Reading/Writing)
  • Biology
  • U.S. History

Released test questions can be found on the TEA web site at this link: Test Questions.

Registration for STAAR EOC Exams:

Register online at Texas Assessment:

  • Scroll down to the Helpful Links.
  • Select STAAR Out of School/Out of District Examinee Registration Form.
  • Choose Texas Tech University K-12 High School (152504) as your District.
  • Choose Texas Tech High School as your Campus.

PSAT

Students classified in the 10th and 11th grades may take the PSAT. If you have earned 6.0 high school credits, you may take the PSAT National Merit Qualifying Test for practice each October. To qualify as a National Merit Finalist with a possible scholarship, you must be classified as a junior with a minimum of 13 high school credits.

To participate in this test, contact the testing coordinator at ttuk12@ttu.edu for more information. It is recommended that you make contact in June, well in advance of the mid-October test date. More information regarding this process can be found at PSAT for Homeschool Students.

SAT and ACT

Students classified as juniors in the Texas Tech High School should prepare to take the SAT and/or ACT. Contact the TTU K-12 testing coordinator at ttuk12@ttu.edu for more information.

SAT and ACT Registration Codes:

  • SAT Registration: College Board
    • Use Texas Tech University High School code 444357
  • ACT Registration: ACT
    • Use Texas Tech University High School code 444357

SAT and ACT scores sent to Texas Tech University are not automatically sent to the offices of TTU K-12. You should notify your TTU K-12 academic advisor and testing coordinator of your intent to take the exam and have an official score report sent to the TTU K-12 registrar's office.

As a student enrolled in Texas Tech High School, you have several options for earning a high school diploma, depending on the date of your enrollment in ninth grade:

  • Students enrolled in ninth grade before the 2014-15 school year must complete the Recommended High School Program (RHSP) or the Minimum High School Program (MHSP) and meet state testing requirements for your graduation plan. In some cases, you may be permitted to graduate on the Foundation Graduation Plan or the Foundation with Endorsement Graduation Plan and earn a Distinguished Level of Achievement.
  • Students enrolled in ninth grade during or after the 2014-15 school year must complete the Foundation Graduation Plan plus Endorsement.
  • For complete information regarding Texas graduation requirements, refer to the graduation section of the TEA website.

Foundation Graduation Plan plus Endorsements

If you enrolled in ninth grade during or after the 2014-15 school year, you will graduate under the rules of House Bill 5 (HB 5). HB 5 graduation plans consist of a Foundation Graduation Plan plus one of five endorsements from which students may choose.

Endorsements

Endorsements consist of a related series of courses that provide students with in-depth knowledge of a subject area. Read more information about endorsement choices at the Texas Education Agency Graduation Toolkit.

  • In addition to the 22 credits earned on the Foundation Plan, college-bound students in Texas Tech High School will complete one advanced course credit in math and science and two credits of targeted electives.
  • Each endorsement option offered by TTU K-12 has one to four required electives to meet the endorsement: Currently, TTU K-12 offers the endorsements in STEM, business and industry, arts and humanities, and multidisciplinary studies. TTU K-12 academic advisors will guide you through the endorsement selection process and help you choose an endorsement that best fits your interests and existing credits. You may change your endorsement at any time prior to graduation; however, you should be aware that changes to your endorsement could result in additional required course. See the Personal Graduation Plan Checklist for specific courses required for each endorsement.
  • All ninth and 10th graders must select an endorsement. After 10th grade, you may opt for the Foundation Plan only with parental consent.

Please contact a TTU K-12 senior academic advisor at ttuk12@ttu.edu for information on graduation plans. For additional graduation requirements, refer to the section on State and National Assessments.

Distinguished Level of Achievement

All students graduating from Texas Tech High School on the Foundation with Endorsement Graduation Plan will also earn the Distinguished Level of Achievement. This achievement allows you to compete for the top ten percent admissions at any Texas public university and positions you to be among those first in line for a TEXAS Grant, should you qualify financially.

  • Students admitted to Texas Tech High School as ninth graders will automatically be scheduled in courses to meet the Distinguished Level of Achievement.
  • More information on current Texas graduation requirements can be found on the Texas Education Agency (TEA) website.

Compulsory Attendance

Good attendance is critical for academic success. This is true in both traditional and online schools.  In an online school environment, establishing a consistent routine every day yields the maximum academic benefit.

In 2015, the Texas legislature removed the criminal offense of failure to attend school from the Texas Education Code.  Instead, districts are required to address student truancy by implementing prevention measures, identifying circumstances contributing to a student's unexcused absences, and taking specific actions.  Although truancy is no longer a criminal offense, districts may still refer a student to truancy court as an action of last resort.

Required Attendance at TTU K-12

The following attendance requirement applies to all full-time students who are Texas residents, unless a specific exemption has been granted by a school administrator.

Minimum Lesson/Unit Completion Requirements. Students demonstrate attendance school by completing assignments.  Attendance is directly tied to what the student accomplishes and/or produces over a given period. The assignments completed are the evidence that a student has been in attendance, and if no work is produced, then a student is not considered to be in attendance.

Unless specifically stated otherwise, attendance is required a minimum of three days per week.  This means a student must complete at least three assignments in a seven-day period and in every subsequent seven-day period until the course is completed.

Course completion is required to earn course credit.  No partial course credit will be granted.  Course credit is earned when the student has successfully demonstrated mastery of the Texas Essential Knowledge and Skills for the course.

Truancy Under the Texas Education Code

Texas law requires students age 6-19 to attend school regularly. Compulsory attendance also applies to students who are younger than six who have previously been enrolled in first grade and to students below the age of six who are voluntarily enrolled in prekindergarten or kindergarten. For students over the age of 19, student truancy may result in revocation of enrollment. 

School districts are required to notify parents of attendance requirements upon enrollment and at the beginning of the school year.

If a student has unexcused absences exceeding the maximum allowed, the district must send a warning to inform the parent that the student is subject to truancy prevention measures.

District Actions

Districts must have a designated school attendance officer. The attendance officer has the authority to conduct investigations, home visits, and court referrals.

Districts must have a truancy prevention facilitator to implement the district's truancy prevention measures.

Districts must identify truancy prevention measures that promote consistent school attendance while addressing the underlying risk factors that may lead to truancy.  At a minimum, Texas Education Code requires a district to take at least one of the following actions:

  • Impose a behavior improvement plan. This plan must be signed by the student, parent, and administrator.
  • Impose school-based community service.
  • Refer the student to counseling, mediation, mentoring, teen court, or other service aimed at addressing the truant behavior.

Best Practices for Truancy Prevention

The Texas Administrative Code lists several best practices that schools should consider while implementing Truancy Prevention Measures (TPMs),

  • Relationships with community organizations such as Big Brothers Big Sisters of America.
  • Consider special circumstance, such as pregnancy, being in the state foster program, homelessness, or being the principal income earner for the student's family. Such circumstances prevent a district from filing truancy on the student.

Parent Liability

Districts have the option of filing a complaint for criminal prosecution of a parent for contributing to a student's failure to attend school if the parent fails to require the student to attend school according to the attendance requirements set by the district.  A complaint against the students' parent can be made in the county, justice, or municipal court if the district provides evidence and meets the statute's other requirements. 

Adapted from Compulsory Attendance and Truancy, Texas Association of School Boards

Students and their parents may have their complaints addressed by TTU K-12. The complaint must be in writing and follow the policies for student and parent grievances.

In this policy, the terms grievance and complaint shall have the same meaning. TTU K-12 shall inform students and parents of this policy through appropriate District publications.

Informal Administrative Process

TTU K-12 encourages students and parents to discuss their concerns with the appropriate teacher, principal, or other campus administrator who has the authority to address their concerns. Students and parents should express their concerns as soon as possible to allow an early resolution at the lowest possible administrative level. Informal resolution will be encouraged but shall not extend any deadlines in this policy, except by mutual written consent.

A concern at the informal level is an email or letter in hardcopy, addressed to the corresponding teacher, principal, or appropriate administrator. See Table 1 below for individual administrator contact information and the concerns each has the authority to address.

Table 1: Administrator Contact Information
Administrative Complaint Process Corresponding Administrative Office Administrator Name Administrator Email and Physical Mailing Address
Dispute at the course level TTU K-12 Course Instructor TTUK12@ttu.edu
Drane Hall
Texas Tech University
PO Box 42191
2515 15th Street
Lubbock, Texas 79409
Grading Disputes and Other Academic Issues Principal

Assistant Principal
Cari Moye

Natasha Newman
cari.moye@ttu.edu
2515 15th MS 2191
Lubbock, Texas 79409

natasha.newman@ttu.edu
2515 15th MS 2191
Lubbock, Texas 79409
Curriculum Concerns Director of Curriculum Chyrel Mayfield chyrel.mayfield@ttu.edu
P.O. Box 45095
MS 5095
Lubbock, Texas 79409
Technology Concerns Sr. Director of Operations Cary Sallee cary.sallee@ttu.edu
P.O. Box 45095

MS 5095 Lubbock, Texas 79409

Formal Process

General Provisions

A student or parent may initiate the formal process described below by filing a grievance form within the prescribed time period of 30 days from the date that a decision or action gave rise to the complaint or grievance.

Even after initiating the formal complaint process, students and parents are encouraged to seek informal resolution of their concerns. If the concerns are resolved, a student or parent may withdraw a formal complaint at any time.

Should the parent or student not be satisfied with the remedy to the complaint from the informal administrative process, they are encouraged to begin the formal complaint/grievance outlined below as soon as possible.

Grade Appeals

Only the final grade for the term may be appealed using this process. Other term grades contributing to the final grade should be addressed through an informal discussion with the instructor.

Filing

Grievance forms may be filed by hand delivery, email, or by U.S. mail. Hand-delivered filings shall be timely filed if received by the appropriate administrator or designee by the close of business on the deadline. Filings submitted by electronic communication shall be timely filed if they are received by the close of business on the deadline, as indicated by the date and time shown on the electronic communication. Level One electronic filings need to include the appropriate email address for the administrator who corresponds with the area of concern. Mail filings shall be timely filed if they are postmarked by U.S. mail on or before the deadline and received by the appropriate administrator or designated representative no more than three days after the deadline.

Response

At Levels One and Two, “response” shall mean a written communication to the student or parent from the appropriate administrator. Responses may be hand delivered, sent by electronic communication to the student's or parent's e-mail address of record, or sent by U.S. mail to the student's or parent's mailing address of record. Mailed responses shall be timely if they are postmarked by U.S. mail on or before the deadline.

Days

“Days” shall mean District business days. By way of example, in calculating timelines under this policy, the day a document is filed is “day zero.” The following business day is “day one.”

Untimely Filings

All time limits shall be strictly followed unless modified by mutual written consent. If a complaint form or appeal notice is not timely filed, the complaint may be dismissed, on written notice to the student or parent, at any point during the complaint process. The student or parent may appeal the dismissal by seeking review in writing within ten days from the date of the written dismissal notice, starting at the level at which the complaint was dismissed. Such appeal shall be limited to the issue of timeliness.

Costs Incurred

Each party shall pay its own costs incurred in the course of the complaint.

Complaints and Appeal Forms

Complaints and appeals under this policy shall be submitted in writing on a form provided by the District. These forms can be obtained by emailing the Principal at cari.moye@ttu.edu.

Copies of any documents that support the complaint should be attached to the complaint form.

A complaint or appeal form that is incomplete in any material aspect may be dismissed but may be refiled with all the required information if the refiling is within the designated time for filing.

Formal Process: Level One

Complaint forms must be filed:

  1. within 30 days of the date the student or parent first knew, or with reasonable diligence should have known, of the decision or action giving rise to the complaint or grievance; and
  2. with the lowest level administrator who has the authority to remedy the alleged problem.

In most circumstances, students and parents shall file Level One complaints with the appropriate administrator. See Table 1, above, for contact information.

If the only administrator who has authority to remedy the alleged problem is the Superintendent or the Superintendent's designee, the complaint may begin at Level Two following the procedure, including deadlines, for filing the complaint form at Level One.

If the complaint is not filed with the appropriate administrator, the receiving administrator must note the date and time the complaint form was received and immediately forward the complaint form to the appropriate administrator.

Absent extenuating circumstances, the administrator shall provide the student or parent a written response within ten days following the receipt of the complaint. The written response shall set forth the basis of the decision. In reaching a decision, the administrator may consider information provided in relevant documents or information the administrator believes will help resolve the complaint.

Formal Process: Level Two

If the student or parent does not receive the relief requested at Level One or the time for a response has expired, the student or parent may file a Level Two appeal document with the Superintendent or designee to appeal the Level One decision.

The appeal notice must be filed in writing on a form provided by the District within ten days of the date of the written Level One response. If the student or parent has not received a response, the appeal notice must be filed within ten days of the Level One response deadline. Submissions should be entered on the TTU K-12 website or sent or sent via U.S. mail to TTU K-12 Att: Grievance; P.O. Box 45095, Lubbock, Texas 79409-5095.

After receiving notice of the appeal, the Level One administrator shall, within 5 business days, prepare and forward a record of the Level One complaint to the Level Two administrator and the parent or student.

The Level One record shall include:

  1. the original complaint form and any attachments;
  2. all other documents submitted by the student or parent at Level One;
  3. the written response issued at Level One and any attachments; and
  4. all other documents relied upon by the Level One administrator in reaching the Level One decision.

The Superintendent or designee shall provide the student or parent a written response within ten days following the receipt of the Level Two Appeal. The written response shall set forth the basis of the decision. In reaching a decision, the Superintendent or designee may consider the Level One record, and any other relevant documents or information the Superintendent or designee believes will help resolve the complaint.

Formal Process: Level Three

If the student or parent did not receive the relief requested at Level Two or if the time for a response has expired, the student or parent may appeal the decision to the Texas Tech University Provost's Office. Submissions should be entered on the TTU K-12 website or sent or via U.S. mail to TTU K-12 Att: Grievance to P.O. Box 42008, Lubbock, Texas 79409-2008.

The appeal notice must be filed in writing on a form provided by TTU K-12 within ten days of the date of the written Level Two response or, if no response was received, within ten days of the Level Two response deadline.

The Superintendent or designee shall provide the Provost, designee, and the parent or student the record of the Level Two appeal.

The Level Two record shall include:

  1. the Level One record;
  2. the notice of appeal from Level One to Level Two;
  3. the written response issued at Level Two and any attachments; and
  4. all other documents relied upon by the administration in reaching the Level Two decision.

The appeal shall be limited to the issues and documents considered at Level Two.

The Provost or designee shall consider the complaint and may request that the administration provide an explanation for the decisions at the preceding levels.

The Provost or designee may give notice of a decision in writing at any time. If the Provost or designee does not make a decision regarding the complaint within ten days, the lack of a response by the Provost or designee shall be deemed an affirmation of the administrative decision at Level Two, or at Level One if no response was received at Level Two.

All final exams and Credit by Exams (CBEs) will be proctored through TTU K-12's online proctoring service, which offers live-authentication and active monitoring of the test-taker's surroundings and entire desktop throughout the exam. Students may take these tests at any time they choose. For course final exams, students must complete all course assignments before they take the exam.

TTU K-12 respects the privacy of students' academic records. FERPA, the Family Educational Rights and Privacy Act of 1974, is a federal law that pertains to the release of and access to educational records. The law, also known as the Buckley Amendment, applies to all schools that receive funds under an applicable program of the U.S. Department of Education. To learn more, access the FAQ on the Texas Tech web site or visit student privacy.

Parents and guardians of students under the age of 18, and appropriate school administrative officials, have legitimate rights of access to student educational records. School officials who approve course enrollments can obtain a students' Final Grade Report online through the Focus Portal. If you do not have an account, Email us today with your name, school information and institutional email address and we will create your External School Counselor account.

Students over the age of 18 must provide written authorization for the release of information.

TTU K-12's curriculum is developed to meet the standards of the State of Texas and the Texas Education Agency. Accommodations will be implemented based on the student's current Individual Education Plan (IEP) or 504 documentation. The student's IEP or 504 should reflect that TTU K-12 is an appropriate placement and is the student's least restrictive environment.

A student should obtain information regarding available disability accommodations BEFORE ENROLLING in a course or CBE. To request accommodations, a student must submit a current signed Individualized Education Plan (IEP) or a 504 accommodation form using our online Accommodation Request Form inside the Focus Portal.

Pricing and Fee information is posted online at Tuition and Fees.

Within 30 days of enrollment, a student may transfer from one course to another course for a fee by contacting us: TTUK12@ttu.edu

  • No refunds are allowed after the first 30 days of enrollment.
  • Courses are eligible for a partial refund within the first 30 days of enrollment. An administrative fee will be applied for processing the refund. All refund requests must be sent in writing to TTUK12@ttu.edu
  • CBEs are non-refundable and non-transferable.
  • Admission fees are non-refundable.
  • To withdraw from our full-time program, students must submit their intent in writing to TTUK12@ttu.edu.
  • Proctor Change fees are non-refundable.
  • Course extension fees are non-refundable.

Nonrefundable Items

  • admission fee
  • shipping fees
  • CBEs
  • exam retake fee
  • print surcharge fee
  • administrative processing fee
  • print supplement fee
  • proctor change fee
  • diploma replacement fee
  • transcript request fee
  • material replacement fee
  • withdrawal fee
  • returned check fee

A returned check fee will be assessed for each check returned. TTU K-12 reserves the right to assign a returned check to the Lubbock County District Attorney for collection processing.

close
Hide Contact Us

Please enter the information below and a representative from TTU K-12 will contact you shortly.

If the form fails to load, it can be viewed here.