Texas Tech University

Policies and Procedures

Rawls Testing Center operations have been affected by the current COVID-19 situation. Some policies and procedures have been modified accordingly.

Amdended Policies and Procedures

In addition to the standard policies and procedures, temporary policies are in affect due to the COVID-19 situation:

  1. Face Masks - Students/visitors are required to wear face masks or appropriate face coverings for the duration of their visit.
  2. Seating - Seating is limited to 25 computer stations.
  3. Hours of Operation - The Rawls Testing Center (RTC) will be open only when tests are scheduled and only for students who are testing at that time. See the full semester schedule on the Hours of Operation page.
  4. Locker Room Closed - Information about storing belongings during exams is available from the Student Resources page.
  5. Check-in/Check-out Process - The modified process is detailed on the Student Resources page.
  6. Facility Closure - Faculty must be prepared for the eventuality of extended Testing Center closures and the resulting necessity for online exam administration.

General Information

The Rawls Testing Center has 68 computers, 3 of which are ADA compliant. The testing center computers are configured with the minimal software required for testing. The Rawls Testing Center only administers on campus Undergraduate course exams.

Hours of Operation

The Rawls Testing Center is available for testing Monday thru Friday from 8:00 am to 5:00pm. The testing center will close promptly at this time. The testing center will be closed for all campus holidays. Closures will be posted at testing.ba.ttu.edu/hours.

Student Assistants

The role of Rawls Testing Center student assistants is filled by Rawls graduate students. Testing center assistants are responsible for providing front-end support to students entering and exiting the testing center. They are responsible for the student check-in/out process and answering general questions regarding the testing center.

Proctors

The role of Rawls Testing Center proctors is served by Rawls graduate students. Proctors will move around the room during a test to monitor student progress, ensure that no unauthorized materials are present, and ensure academic integrity is upheld. They are able to answer basic Blackboard log-in questions and provide support to students during their test session in the testing center. All other proctor tasks will be given per manager discretion, including computer usage.

Visitor Use

The Rawls Testing Center is not an open university computer lab. Any organizations or individuals outside of the Rawls College of Business Administration must seek permission from the Dean's Office at least two weeks prior to the event, including tours and photography.

Lost and Found Items

The Rawls Testing Center is not responsible for lost personal items or data loss during an outage. Any personal items found by the staff will be placed will be turned in to the main lost and found (Support Services - Room 107).

Faculty

The following policies and procedures are designed specifically for faculty teaching an undergraduate course that will use the Rawls Testing Center for administering electronic tests. Faculty should also make themselves aware of the policies and procedures that their students must follow when using the testing center.

Email

All electronic correspondence with the Rawls Testing Center must be transacted through an official TTU email address due to FERPA requirements.

Assessment Options

The Rawls Testing Center will only support the use of Blackboard and Certiport for testing.

Scheduling a Test

Faculty may request to schedule a test in the Rawls Testing Center for the duration of one academic semester only (Fall, Spring or Summer). Faculty may make their scheduling request by using the Rawls Test Management System. All testing requests, including changes, must be in writing or come from the instructor via email to rawls.testingcenter@ttu.edu. The Rawls Testing Center will provide confirmation to requests and changes. Scheduling may be made beginning four weeks prior to the semester in which the testing center is needed. Instructor course evaluations and specialized tasks are not to be completed by students in the testing center without prior arrangement.

  • Faculty must provide the following information in their scheduling request:
    • Name of faculty member
    • Course ID, section number and number of students per section
    • Test name and description
    • Start date/time and end date/time as well as test length.
    • Testing materials needed. For example, calculator (provided by Testing Center), 3 X 5 notecard, etc. Any formula sheets should be incorporated into the test as a PDF with a link for students to access. The Rawls Testing Center provides scratch paper unless otherwise stated. NOTE: All paper materials used during a test will be collected from students at check-out and properly disposed of.
    • A vaild alternate phone number must be provided. It will only be contacted in the event of a problem with either a student or the test.

Makeup Tests

All makeup tests must be completed at least one week prior to finals week. Please submit all requests via email to rawls.testingcenter@ttu.edu

Test Exceptions

Test exceptions are reserved for special circumstances where students have missed an exam window or need to come before the exam window. Please submit all requests, including student's name and Rnumber via email to rawls.testingcenter@ttu.edu

Test Dates and Time Limits

Tests may only be scheduled during opening hours: Monday thru Friday from 8am to 5pm. Testing Center closures can be found at testing.ba.ttu.edu/hours. In order to allow all students to complete the test, please schedule your tests over a 3 day window if you have a large class. Test time limits are not to exceed the normal scheduled lecture components' time length (SDS not included).

Policy for General Testing Center Outages

The Rawls Testing Center has policies in place for handling extended outages, relating to: general power failure, sever or network failure and forced evacuation of the building. Any alternative testing procedure should be included in the faculty's course planning and syllabus, such as the availability of make-up tests, extended time, and test resets.

Cheating 

All incidents of suspected cheating will be documented utilizing but not limited to, visual accounts, digital camera recordings, and screen captures. The Rawls Testing Center manager will report these incidents, including all supporting documentation, to the instructor of record for appropriate course action. The testing center also submits a copy of incidents to the Student Conduct Board.

Copyright

Instructors who utilize the Rawls Testing Center are responsible for all materials used in the creation of online tests to be sure that there is no copyright infringement.

Students

The following policies and procedures are for all students testing in the Rawls Testing Center. Students are responsible for reviewing the following policies and procedures, prior to taking an exam in the testing center.

Acceptable Use

Students in the Rawls Testing Center are expected to use the resources responsibly and in accordance with TTU Operating Policies, including the TTU IT security policies found in the Student Code of Conduct and in accordance with the TTU IT Acceptable Use Policy. Computer workstations in the testing center must not be turned off, moved, or unplugged. Students should return their station to its normal orientation, when departing the testing area.

Prohibited Items

The following items are prohibited in the Rawls Testing Center: cellphones and other electronic devices including smart watches, non-testing center calculators, oversize and cumbersome clothing such as jackets, books, notes or other study materials unless explicitly authorized by the professor.

Cellphones

All students are prohibited from having cellphones while in the Rawls Testing Center. Any student caught with a cellphone will be immediately escorted from the testing center and their exam submitted as-is. The student's professor will be contacted via email regarding the incident.

Electronic Monitoring and Surveillance

Students are monitored/recorded at all times by Rawls Testing Center staff, both in person and by electronic means.

Checking In and Checking Out

Students are required to present a valid TTU student ID to gain entry to the Rawls Testing Center. Students must verify with testing center staff which test they are taking and must submit any allowed materials for verification. Students will be checked for any unauthorized materials and will not be admitted until all unauthorized materials are removed from their person. Students are assigned seats by the Proctors. Seats are available on a first come first serve basis. When checking out, students will be required to present their TTU student ID card and to submit any testing materials such as testing center calculators, notecards, and scratch paper before they can leave the testing center.

Reporting Issues

Students must immediately report any technical issues to the Proctors. Only issues reported at the time of the test will be addressed by the Rawls Testing Center. Students must wait patiently for testing center staff to resolve the issue and follow all given instructions. Professors will be informed via email about any technical issues.

Leaving the testing area

Students are not permitted to leave the testing area. Once a student has started their exam, they must remain seated for the duration of their exam. If a student leaves the testing area without authorization, the student's exam will be submitted as-is, their computer reset and the station reassigned to the next student.

Cheating and other Unethical Behavior

All incidents of suspected cheating or unethical behavior will be documented utilizing, but not limited to, visual accounts, digital camera recordings, and screen captures. The Rawls Testing Center manager will report these incidents, including all supporting documentation, to the instructor of record for appropriate course action. The testing center also submits a copy of incidents to the Student Conduct Board.

Email

All electronic correspondence with the Rawls Testing Center must be transacted through an official TTU email address due to FERPA requirements.