Texas Tech University

More FAQ

Q. How do I get a copy of my medical records or lab results?

Requests can be made at Student Health Services and by signing a medical release of information. Please allow 3-4 days to receive past records. You can also fill out the ROI  form and send it to our email

Q. What immunizations are required?

Two doses of MMR (Measles, Mumps, and Rubella) administered after your first birthday, a current Tetanus booster (within 10 years), and a current meningitis vaccination (within 5 years and at least 10 days prior to the first class date) for all students who are under 22. The meningitis vaccination is a current Texas State Law.

Q. What type of care is available after hours?

Our After Hours Urgent Care Clinic guide will provide you with a list of after hours care.

Q. What do I do if Student Health Services is closed?

Call our main number 806.743.2848 to talk with the on call provider. If you have a life-threatening situation, call 911 or go to the nearest emergency room. A 24-hour mental health hotline is available at 800.395.2132. You can also access our After Hours Urgent Care Clinics for more options. 
If you have an urgent situation that cannot wait until Student Health Services re-opens, check with your insurance company to see where health care services are covered.

Q. How can I access my medical records online?

If you would like to access your medical records online, please contact the Student Health Services Front desk at 806.743.2848 and ask about MyTeamCare Patient Portal or about the Healthelife app to learn more.

Q. What do I do if I need a refill on my medication?

Please contact your pharmacy and have them fax us a request for refill. The provider will review it and if it is approved it will be sent back to the pharmacy. Please allow 24-72 hours for the refill.

Q. Why do we need to pay the Medical Service fee when my son/daughter already has a doctor in town and they won't ever go there?

Even if they don't actually come into our facility, all students benefit from the health fee by our campus community health work.
We track and enforce the immunization requirements to prevent epidemics of measles, mumps, meningitis and tuberculosis. We help to manage potential disease outbreaks of additional diseases like Hepatitis A and chicken pox and we work closely with other campus departments to promote healthy behaviors such as:
  • Eating
  • Exercise
  • Stress management
  • Sexual health
  • Alcohol
  • Tobacco
  • Substance use
  • Eating disorders
  • Recognition of depression and anxiety

Student Health Services