New Patient Registration

First time patients need to call us at 806.743.2848 to register.

When you first call Student Health Services to establish care, be prepared to spend 5-10 minutes on the phone with us as we explain our clinic, our billing process, and the best way to communicate with us as you access healthcare throughout your time as a Texas Tech student. If you have health insurance, please have that information with you at the time of your call. We will need to capture that information in order to schedule your appointment.

After we have registered you as a patient, our Patient Service Specialist will make an appointment with you that works with your schedule. After a patient is registered, patients are able to utilize the convenient option of requesting an appointment through the MyTeamCare Patient Portal.

The day before the scheduled appointment time, patients will receive a text message reminder for their appointment. You will be asked to confirm or cancel your appointment and complete your pre-registration through TONIC. 

Patients who fail to cancel their appointments before their scheduled appointment time will be subject to a $25 dollar Missed Appointment Fee. Appointments can be easily canceled by phone, text, email, or portal message. 

What to Bring for Your Appointment

• Your insurance card or a copy of the front and back of your card.
• Primary cardholder's date of birth for your insurance. i.e if you are on your father's insurance plan, we will need to know your father's date of birth.
• Your Tech ID.
• A list of any medications you are currently taking.
• Relevant information about your medical history.

 

Steps to Pre-Register using TONIC:

1. You will receive a text or email with a link to your pre-registration prior to your appointment.
2. Click on the link and review, update, upload Insurance, and sign Consents from the convenience of your home.

No smart device? No problem, ask the Student Health Services front desk staff to use a TTP iPad to complete pre-registration.