Prescriptions

After your healthcare visit you may have your prescription electronically sent to the pharmacy of your choice. The Student Health Pharmacy will accept prescriptions from outside clinics as well as any Student Health clinician. At times a written prescription is required and will be given to you, that written prescription can be brought into the Student Health Pharmacy to be filled.  

After the clinic sends a new prescription, the time needed before your prescription is ready to be picked up varies depending on the pharmacy and their available staff.  The clinic will not know when your prescription is ready to be picked up.  Many pharmacies require at least 1 hour to prepare your prescription.  The Student Health Pharmacy can generally dispense your medication promptly after you arrive in the Student Health Pharmacy.  If you have questions about when your prescription will be ready, please contact the pharmacy where your prescription was sent.  

Discuss with your clinician the medicine’s purpose, precise dosage instructions, potential side effects and number of refills available to you.  Even if your doctor writes a prescription for several months, your insurance might limit you to a one-month supply at a time.

Please contact the Student Health Pharmacy to request a prescription refill 3-7 days before you run out to allow for pharmacy processing, insurance approval, and potential provider delays. Some prescription refills may require you to make an appointment for further refills. Look at the information sticker on your medication container and it will list the number of refills available. Since many medications for chronic conditions should not be stopped, contact the clinic when you are getting near the end of your medication.

If you are going to be away from Lubbock, TX and will need a refill on your prescription while you are away, you may:

- Call or visit the pharmacy you will be using outside of Lubbock, TX.

- Give that pharmacy the name and phone number of your Lubbock, TX pharmacy and the prescription you wish to have filled.

- Your chosen pharmacy will then transfer your prescription for you and help with a refill of the medication you need.  

-Some pharmacy chains such as CVS or Walgreens may look up your prescription for you and transfer it to the CVS or Walgreens of your choice outside of Lubbock, TX.

If your prescription is not covered by insurance, or your co-pay is high, some options to try include:

- Search for coupons that may be found by looking up the prescription online.

- Use a site such as GoodRX.com that allows you to search which pharmacy might have the prescription at a better cost.

- Ask that the prescription be filled in a smaller amount (for example one month at a time versus three months).

-Ask if an alternative/generic prescription is available to you that would be less expensive.