Texas Tech University

Whitacre College of Engineering Remote Lab

The Whitacre College of Engineering is empowering the on-the-go lifestyles of its student population by providing the Whitacre College of Engineering Remote Lab through its Cloud Computing Initiative. Students can use their favorite PC, Mac, thin client, smartphone and tablet platforms, including Apple iOS, Android, and BlackBerry, to access the Remote Lab from anywhere they have a high speed internet connection.

Software included in the Remote Lab is listed below. If you do not see an application, then it is not available in the Remote Lab.

Available Software

  • Ansys
  • Arena
  • Aspen HYSYS 
  • Aspen Plus
  • AutoCAD 
  • Autodesk 
  • CMG
  • DipTrace
  • EagleCAD
  • Eclipse for C++ and Java
  • Harmony Enterprise
  • LabVIEW 
  • MathCAD Prime
  • Matlab 
  • Microstation 
  • PERFORM
  • PHDWin
  • Piper
  • Python 
  • Python 
  • Schlumberger Eclipse Reservoir Simulator 
  • Schlumberger Petrel 
  • Simio
  • SubPUMP
  • VirtuWell
  • Visual Studio Professional
  • Wellflo
  • WellTest
  • Wolfram Mathematica 

Important Note

  • We do not host freely available software to students in the Remote Lab.
  • If an application is not listed, it is not available in the Remote Lab.

Accessing the Remote Lab

Please click here for instructions on how to access and use the Remote Lab.

Do You Need Software Installed In the Remote Lab?

Download a Copy of Our New Software Request Policy

Once you have become familiar with the details of the New Software Request Policy, please contact Engineering Computing Services (COE Support) with the information outlined in the policy by sending an email to support.coe@ttu.edu. We'll review the request and get in touch with you to discuss the request.

Reserved Maintenance Window

The WCOE IT Department conducts routine maintenance on the Citrix environment every Sunday morning, from 12:00 a.m. to 3:00 a.m. During this time period, the system may be intermittently unavailable/inaccessible. If you experience problems with Citrix outside this maintenance period, please contact Engineering IT Support at support.coe@ttu.edu or call 806.742.3453.

Contacting Engineering IT Support

If you have problems with using the Citrix environment, please contact us by sending your request to support.coe@ttu.edu, or by calling our main support line at 806.742.3453.

FAQ

I SAVED SOME FILES ON THE SERVER I WAS LOGGED IN TO. CAN YOU RECOVER THEM FOR ME?

The Whitacre College of Engineering Remote Lab environment randomly assigns sessions to new logins. This means that every time you launch an application in Citrix Workspace, you might be assigned a session on a different server. It is very important that you save your data to your personal computer or USB drive, as data saved any other way will be impossible to recover. Engineering IT Services will not be responsible for any data loss.

Troubleshooting

I NEED HELP SIGNING IN TO CITRIX WORKSPACE

Make sure you are logging in to Citrix Workspace using your TTU username and password. Once you successfully login, all available engineering applications will be visible. If engineering applications do not appear, it is possible you do no have access to the Engineering Citrix environment. In this case, you will need to contact Engineering IT Services via email at support.coe@ttu.edu or by calling 806-742-3453.

I AM RECEIVING THE FOLLOWING ERROR WHEN LAUNCHING A REMOTE LAB APP: UNABLE TO LAUNCH YOUR APPLICATION. CANNOT CONNECT TO THE CITRIX XENAPP SERVER.

This error indicates that you have lost connection with the server which hosts the software you are trying to launch. The error can appear when you are using WiFi and your network connection is weak, or has been completely lost. To resolve this error:

  • Disable your WiFi and connect an Ethernet cable to your computer. Once you have established a network connection, try accessing the Remote Lab and launch your application.
  • If you are still experiencing problems with launching applications, test your network connection by visiting some websites. This will rule out whether the error is caused by your network or TTUs. If you are unable to access any information on the Web, call your Internet Service Provider as the problem most likely resides in your network.
  • If your internet connection is stable and you are still having trouble with launching applications, please e-mail support.coe@ttu.edu, as the problem might reside on our end.