The Whitacre College of Engineering is empowering the on-the-go lifestyles of its student population by providing the Whitacre College of Engineering Remote Lab through its Cloud Computing Initiative. Students can use their favorite PC, Mac, thin client, smartphone and tablet platforms, including Apple iOS, Android, and BlackBerry, to access the Remote Lab from anywhere they have a high speed internet connection.
Software included in the Remote Lab is listed below. If you do not see an application, then it is not available in the Remote Lab.
Once you have become familiar with the details of the New Software Request Policy, please contact Engineering Computing Services (COE Support) with the information outlined in the policy by sending an email to firstname.lastname@example.org. We'll review the request and get in touch with you to discuss the request.
The WCOE IT Department conducts routine maintenance on the Citrix environment every Sunday morning, from 12:00 a.m. to 3:00 a.m. During this time period, the system may be intermittently unavailable/inaccessible. If you experience problems with Citrix outside this maintenance period, please contact Engineering IT Support at email@example.com or call 806.742.3453.
If you have problems with using the Citrix environment, please contact us by sending your request to firstname.lastname@example.org, or by calling our main support line at 806.742.3453.
The Whitacre College of Engineering Remote Lab environment randomly assigns sessions to new logins. This means that every time you login into Citrix, you might be assigned a session on a different server. It is very important that you save your data to your personal computer, flash drive, or to your Texas Tech RaiderDrive, as data saved any other way will be impossible to recover. Engineering Computing Services will not be responsible for any data loss.
The new Citrix environment forwards installed printers from the user's local system to the virtual application. Although, this will only work if the user has printers installed on their local system. Additionally, users can print to PDF if they have Adobe Acrobat Pro XI or similar software installed on their computer.
Be sure that you have logged in with your Texas Tech eRaider account. Click the plus sign on the left hand side of the homepage screen, then click "All Apps" and select your desired applications. If you do not see any applications listed, or if you receive an error that an application is not available, sign out from the Citrix Receiver and then sign back in
Your RaiderDrive is automatically mapped to your session upon the launch of your application(s). If you do not see your RaiderDrive, please go to www.eraider.ttu.edu, and verify that you have activated your RaiderDrive. If you have not activated it, please use the instructions found here to aid you in activating your RaiderDrive.
This error indicates that you have lost connection with the server which hosts the software you are trying to launch. The error can appear when you are using WiFi and your network connection is weak, or has been completely lost. To resolve this error: