Texas Tech University

Jaeki Song, Ph.D.

Area Coordinator; Jerry S. Rawls Professor of Management Information Systems
ISQS

Email: jaeki.song@ttu.edu

Phone: 806.834.2024

Office Hours: 

Room Number: E319

Education:
 Ph.D., University of Wisconsin (2001)

Area of Expertise: Innovations in Information Systems

Website:  jsong.ba.ttu.edu

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Jaeki Song

About Jaeki

Jaeki Song is a professor and the Jerry S. Rawls Professor of MIS at the Rawls College of Business at Texas Tech University. His primary area of research is the innovations in Information Systems.  Specific research issues include IT service innovations, diffusion of information technologies, social and economic consequences of information technologies, and business analytics. His research findings have appeared more than 50 refereed journal papers in Management Science, Journal of Management Information Systems, Journal of the Association for Information Systems, Journal of Strategic Information Systems, IEEE Transactions on Professional Communication, Journal of Strategic Information Systems, Decision Support Systems, Information & Management, and other decent journals.

Selected Publications

  • Song, J., Kim, J., Triche, J., Kim, M., and Chai, S., "The Effects of Institution-based Trust on Community Commitments: A Regulatory Focus Perspective," The DATA BASE for Advances in Information Systems, Forthcoming.
  • Baker, J., Jones, D., and Song, J., "Closing the Loop: Empirical Evidence for a Positive Feedback Model of IT Business Value Creation," Journal of Strategic Information Systems (26:2), 2017, pp. 142-160.
  • Kim, J., Kim. M., Shin, S., and Song, J., "The Influence of Mobile Channel Configurations on Channel Integration Quality in Cross-Channel Electronic Commerce," APJIS (27:1), 2017, pp. 18-37
  • Wang, Y., Aguirre-Urreta, M., and Song, J., "Investigating the Value of Information in Mobile Commerce: A Text Mining Approach," APJIS (26:4), 2016, pp. 367-384.
  • Song, J., Kim, M., Cho, K., Park, S., and Kim, S., “Developing Intercollegiate Sports Program through Integrated Marketing Strategies,” The Korean Journal of Physical Education, (55:5), 2016, pp. 399-410.
  • Kim, M., Song, J., and Triche, J., “Toward an Integrated Framework for Innovation in Service: A Resource-Based View and Dynamic Capabilities Approach,” Information Systems Frontiers, (17:3), 2015, pp533-546.
  • Song, J., Baker, J., and Davis, F., “Special Section on the Role of Information Technology in Service Delivery,” Information Systems Frontiers, (17:3), 2015, pp. 471-474.
  • Song, J., Kim, J., Jones, D., Baker, J., and Chin, W., “Application Discoverability and User Satisfaction in Mobile Application Stores: An Environmental Psychology Perspectives,” Decision Support Systems, (59), 2014, pp.37-51.
  • Song, J., Kim, M., Kim, S., and Park, S., “The Elaborating Role of Self-Efficacy in Adopting Mobile Sports Application: ELM Perspectives,” Korean Journal of Sports Management, (19:5), 2014, pp. 121-137.
  • Kim, Y., Song, J., Baker, J., and Kim, J., “An Examination of the Importance of Core Competencies and Relationship Management in IT Outsourcing Agreements: Empirical Evidence from an Eastern Cultural Context,” Journal of Global Information Management, (21:3), 2013, pp. 21-41.
  • Song, J., Park, Y., Shin, S., “Enriching User Satisfaction in Mobile Application Store,” The Korean Society of Management Consulting, (13:1), 2013, pp. 189-214.
  • Song, J., and Lee, Jae Ku, “Creating Synergy Business on the SOLOMO Media,” Asia Pacific Journal of Information Systems, (22:4), 2012, pp. 1-5.
  • Song, J., Baker, J., Lee, S., and Wetherbe, J., “Examining Online Consumer Behavior: A Service-Oriented View,” International Journal of Information Management, (31:3), 2012, pp. 221-231.
  • Baker, J., Jones, D., Cao, Q., and Song, J., "Conceptualizing the Dynamic Strategic Alignment Competency," Journal of the Association for Information Systems, (12:4), 2011, pp. 299-322.
  • Lee, S., Song. J., Baker, J., Y. Kim, and Wetherbe, J.C., "The Commoditization of IT: Evidence From A Longitudinal Text Mining Study", The Communications of the AIS, (29), Article 12, pp. 221-242, 2011.
  • Gudigantala, N., Song, J., and Jones, D., "User Satisfaction with Web-based DSS: The Role of Cognitive Antecedents," International Journal of Information Management, (31:4), 2011, pp. 327-338.
  • S. Hong, Lim, S., Song, J., "Unified Modeling Language Based Analysis of Security Attacks in Wireless Sensor Networks: A Survey," KSII Transactions on Internet and Information Systems, (5:4), 2011, pp. 805-821.
  • S. Hong, Song, J., “The Effective Distribution Systems for the Concentration of Patient to Extra-Large Hospital,” Journal of the Korean Surgical Society, (80:6), 2011, pp. 373-383.
  • Kim, J., Song, J., and Jones, D., "The Cognitive Selection of Framework for Knowledge Acquisition Strategies in Virtual Communities," International Journal of Information Management, (31:2), 2011, pp. 111-120.
  • Lee, S., Song, J., and Kim, Y., "An Empirical Comparison of Four Text Mining Methods," Journal of Computer Information Systems, (51:1), 2010, pp. 1-10.
  • Hong, S., Baker, J., Song, J. "Secure Authentication in Group Communications Using Media Access Control (MAC) Address," Recent Patents on Computer Science, (3:1), 2010, pp. 14-19.
  • Sherif, K., Song, J., and Wilcox, J. “A Social Status Perspective of Network Utility over Electronic Channels in Academic Communities,” International Journal of Information Management, (29:4), 2009, pp. 262-271.
  • Zahedi, F. M. and Song, J. “Do Websites Change Customers' Beliefs? A Study of Belief Revision in E-Commerce,” Information & Management, (46:2), 2009, pp. 125-137.
  • Kim, Y, Chun, J., and Song, J., “Investigating the Role of Attitude in Technology Acceptance from An Attitude Strength Perspective,” International Journal of Information Management, (29:1), 2009, pp. 67-77.
  • Zahedi, M., and Song, J., “Dynamics of Trust-related Belief Revision: The Case of Health Infomediary,” Journal of Management Information Systems, (24:4), 2008, pp. 225-258.
  • Baker, J., Song, J., Jones, D., and Ford, E. “Information Systems, and Healthcare XXIX: Information Technologies Investments and Returns: Uniqueness in Healthcare Industry,” Communications of the Association for Information Systems, (23), 2008, pp. 375-392.
  • Kim, Y., Koo, C., and Song, J. “Exploring the Effect of Strategic Positioning on Firm Performance in the e-Business Context,” International Journal of Information Management, (28:3), 2008, pp. 203-214.
  • Gudigantala, N., Song, J., and Jones, D., “How Well Do E-Commerce Websites Support Compensatory and Non-Compensatory Decision Strategies? An Exploratory Study,” International Journal of E-Business Research, (4:4), 2008, pp. 43-57.
  • Baker, J., and Song, J., “Exploring Decision Rules for Sellers in Business-to –Consumer Internet Auctions,” International Journal of E-Business Research, (4:1), 2008, pp. 1-21.
  • Kim, Y., Baker, J. and Song, J., “An Exploratory Study of Social Factors Influencing Virtual Community Member's Satisfaction with Avatars,” Communications of the Association for Information Systems, 20, 2007, pp. 567-593.
  • Song, J. and Zahedi, F. M.  “Web Customers' Trust Formation in Health Infomediaries,” Decision Support Systems, (43:2), 2007, pp. 390-407.
  • Song, J., Jones, D., and Gudigantala, N. “The Effect of Incorporating Compensatory Choice Strategies in Web-based Consumer Decision Support Systems,” Decision Support Systems, (43:2), 2007, pp. 357-374.
  • Koo, C., Song, J., Kim, Y., and Nam, K. “Do e-Business Strategies Matter? The Antecedents and the Relationship with Firm Performance,” Information Systems Frontiers, (9:3), 2007, pp. 390-407.
  • Song, J., and Baker, J., “An Integrated Model Exploring Sellers' Strategies in Internet Auctions,” Electronic Commerce Research, (7:2), 2007, pp. 359-374.
  • Song, J., and Walden, E. “How Customer Perceptions of Network Size and Social Interactions Influence the Intention to Adopt Peer-to-Peer Technologies,” International Journal of E-Business Research, (3:4), 2007, pp. 49-66.
  • Song, J., Koo, C., and Kim, Y. “Investigating Antecedents of Behavioral Intentions in Mobile Commerce,” Journal of Internet Commerce, (6:1), 2007, pp 13-34.
  • Baker, J., and Song, J. “A Review of Single-Item Internet Auction Literature and a Model for Future Research,” Journal of Electronic Commerce in Organizations, (5:1), 2007, pp. 42-68.
  • Song, J., and Kim, Y. “Social Influence Process in the Acceptance of a Virtual Community Service,” Information Systems Frontiers, (8:3), 2006, pp. 241-252.
  • Song J., and. Zahedi, F. M. “Internet Market Strategy: Determinants and Implications,” Information & Management, (43:2), 2006, pp. 222-238.
  • Song, J., and Zahedi, F. M. “A Theoretical Approach to Web Design in E-Commerce: Belief Reinforcement Model,” Management Science, (51:8), 2005, pp. 1219-1235.
  • Zahedi, F. M., Van Pelt, W., and Song, J., “A Conceptual Framework for International Cultural and Individual Factors in Web-Document Design,” IEEE Transactions on Professional Communication, 44 (2), 2001, pp. 1-21. Winner of "Rudolph R. Joenk, Jr. Award " for the Best Paper in the IEEE Transactions on Professional Communication in 2001.

Current Research Interests

  • Social and Economic Consequences of IT
  • IT Service Innovations: Intelligence of Things
  • Business Analytics: data and text mining 

Awards and Honors

  • Endowed Rawls Professor of MIS, 2008
  • Best Paper Award, IEEE Transactions on Professional Communication, 2001