Academic Testing Center
Pat exudes honesty and integrity and is the epitome of excellence in leadership. Her encouraging team spirit has helped her team become better employees. She uplifts each of her staff members by fostering open communication and an ongoing exchange of ideas to better serve the Texas Tech community. Each day is committed to an enthusiasm for Texas Tech's students, faculty, and staff members. You'll never hear her take the credit for any accomplishment; but rather, spotlight her staff and their contributions. Many times, she is approached with a situation that requires coordinating multiple offices to create the best solution for a student. She will always follow through and finds out what steps need to be taken to better serve the student while making sure the student knows what procedures to follow. She will encourage the student to reach out to her again if their issue isn't resolved. Before any situation is addressed, she makes sure to check with the appropriate staff members to truly understand all the details and asks for feedback from the staff to determine the best way to move forward. Employees' input is always welcomed and appreciated and makes our entire department a stronger and more cohesive unit. Pat's excellent leadership truly shows her devotion to Texas Tech.