Appealing Citations
To appeal a citation, there must be substantial and valid evidence that the parking violation was not committed or that it occurred due to circumstances beyond the appellant's control. Appeals must be submitted within 10 calendar days of citation issuance.
How to Appeal a Citation
- Log into your My Parking Account using your Texas Tech eRaider username and password or, if you are a visitor, create a visitor account. (Computers are available at the Transportation & Parking office for those without Internet access.)
- Click "Appeal Citation" under the Quick Links menu to the right.
- Follow the steps to complete an appeal. Include a detailed explanation for the appeal in the designated box. If you have supporting evidence (photos, receipts, maps, etc.), email the files to Transportation & Parking by 8:00 p.m. the following business day.
The parking citation appeals process involves three progressive levels of review of the citation and written appeal.
- First Level: Administrative Review
- The appeal and written citation are reviewed by a parking supervisor or manager.
- If an appeal is denied at this level, a request can be made to send the appeal to the second level.
- Second level appeals must be filed by the 10th calendar day from the date the first-level decision is rendered to request a second level appeal. Such requests must be made in writing and sent either by emailing Transportation & Parking.
- Additional supporting information or documentation can be submitted for the second-level appeal at the time of the request. If a second-level appeal is not selected, the payment due date will be 10 calendar days from the date of the first-level decision or the citation accrues a $5 late fee.
- Second Level: Parking Violation Appeals Committee Review
- The Parking Violation Appeals Committee reviews the appeal and written citation when there is a significant dispute over facts or major extenuating circumstances. One faculty member, one staff member, and one student (none of which are associated with Transportation & Parking) comprise the committee.
- If an appeal is denied at this level, a third-level appeals process can be requested.
- Third-level appeal requests must be submitted by the 10th calendar day from the date the decision is rendered. Such requests must be made in writing and sent by email to Transportation & Parking.
- If a third-level appeal is not selected, the payment due date will be 10 calendar days from the date of the second-level decision or the citation accrues a $5 late fee.
- Third Level: In-person Hearing
- A panel of three law students serve as the hearing officers in the in-person hearing between the appellant and Transportation & Parking. In addition to reviewing the written appeal, the hearing officers create an opportunity for the case to be made in person.
- Additional information to help reach a decision may be provided.
- The decision of the hearing officers is final, and no further appeals will be granted.
- If an appeal is denied at this level, payment is due 10 calendar days from the date of the decision or the citation will accrue a $5 late fee.
- If you have supporting evidence, submit it.
- Do not include one of the following reasons when writing your detailed explanation:
- Lack of knowledge of the regulations.
- Other vehicles were parked improperly.
- Only parked illegally for a short period of time.
- Stated failure of parking officer to ticket previously for similar offenses.
- Late to class or appointment.
- Inability to pay the amount of the fine.
- No other place to park.
- Appellants receive email notice of receipt of a completed online appeal. If you do not receive an email acknowledgment, please email Transportation & Parking or call 806.742. (7275).
- Notice of the decision regarding your appeal will be sent by email.
- Please allow one to three weeks for a decision regarding your appeal. The number of appeals filed increases near the end of the semester and may result in longer wait times.
The Parking Violations Appeals and Parking Policy Advisory Committee shall review decisions of the traffic and parking appeals officer when there is a significant dispute over facts or major extenuating circumstances. The committee will also recommend policies relating to parking on university property. Appointments will be made by the provost. Committee members will be nominated through standard procedures.
Transportation & Parking Services
-
Address
TTU Student Union Building, 1502 Akron Ave- Suite 005, Lubbock, TX, 79409-3161 -
Phone
806.742.7275 -
Email
parking@ttu.edu