ERS Online Enrollment Instructions

These instructions help provide Texas Tech employees with clear, step-by-step instructions for navigating the Employees Retirement System of Texas (ERS) Online Portal. It covers how to access your account, initiate post-hire benefit changes, add or manage dependent coverage, and update tobacco certification status. Designed to ensure smooth transitions and avoid common portal submission errors, this page also outlines steps for verifying your updated benefits summary and contacting support if technical issues arise.

Step-by-Step Enrollment Process

1. Access the ERS Portal

   • Go to www.ers.texas.gov and click on My Account Login.
   • If you have not previously registered, click REGISTER NOW.
   • If you have logged in before, click Proceed to Login and enter your Username and Password.

2. Navigate to Post-Hire Change

   • From your Member Home Page, locate the My Insurance Information section and select POST-HIRE CHANGE

   Before Proceeding: Verify that your email address on file is correct by selecting EMAIL ADDRESS AND PASSWORD to ensure you receive your confirmation statement. (Note: Address changes must be submitted directly to HR at hr.esc@ttu.edu

3. Start Your Event

   • On the Post-Hire Change Screen, find the open event row and click SELECT to begin your enrollment. Review the Important Message pop-up and click OK to continue.

4. Edit Benefit Elections

   • Click EDIT next to each individual benefit program (Medical, Dental, Vision, Optional Life, etc.) you wish to enroll in or modify.

   Tobacco Certification Warning: Do NOT edit your Tobacco User status until you have finished making changes to all other benefit options.

5. Add or Review Dependents

   • To cover dependents, select Add Dependent (or Show History for previously listed dependents).
   • For new dependents, a separate browser window will open. Ensure your web browser's Pop-Up Blocker is turned OFF. Enter their details and click RETURN when finished.
   • No SSN or ITIN? If your dependent lacks a Social Security Number or ITIN, do not complete this online. Contact the TTU HR Employee Service Center to submit a paper Benefits Enrollment Form.
   • In the benefit enrollment view, check the box next to each dependent's name to assign them coverage, then click STORE and OK.

6. Confirm and Edit Tobacco Status

   • Review the estimated monthly costs and covered dependents on the summary view, then click OK. Afterwards, update the Tobacco User field by indicating Yes or No for yourself and each covered dependent.

7. Finalize and Submit

   Follow these steps to ensure your changes are saved:

   • Before submitting, take a screenshot or print the page displaying your Current and New elections for your records.
   • Scroll to the bottom and click SUBMIT.
   • On the Submit Benefits Elections page, click SUBMIT again.
   • On the Ready to Finalize Elections page, click Validate/Finalize.

---

Verifying Your Benefits Summary

Once finalized, navigate to your Benefits Summary page:

• Default View (Today's Date): All options will initially show as WAIVED because your new selections are not effective immediately on the transaction date.
• Viewing Optional Benefits: Change the date filter to the 1st of next month and click GO.
• Viewing Complete Benefits Summary: Change the date filter to match your exact Health Coverage Date (shown in the header) and click GO to confirm all active coverages and monthly deductions.

---

Troubleshooting & System Issues

If you encounter technical errors, account lockouts, or portal defects while using the ERS portal, please reach out to the appropriate contact: