Student Data Release
Update: April 25, 2023
Credit monitoring for students impacted by the data release has been secured through Experian IdentityWorks. Any students whose data was released should take advantage of this complementary credit monitoring which will be available for 24 months.
All impacted students will receive communication from Experian via a letter in the mail, which will have an engagement number and a website whereby you may enroll in this credit monitoring.
April 3, 2023
On Friday, March 31, 2023, Texas Tech University was made aware that undergraduate student data in the Edward E. Whitacre, Jr. College of Engineering was inadvertently released by email to students.
The data was limited to undergraduate students in the College of Engineering and did not include social security numbers, HIPAA-protected information or financial aid information. It was, however, data that is considered confidential student information.
Information released included:
Student name, Texas Tech email, local and permanent address and phone number.
- Texas Tech ID number, birthdate.
- Demographic information.
- Academic information: Intended graduation, admitted start date, college, department, major, minor, and transfer information.
- Grade Point Average information and summative course completion.
Frequently Asked Questions
What should I do to protect my information?
We encourage students to change their eRaider password and monitor their student account for any unauthorized activity, especially if it or any other passwords are based on or similar to any information in the list above.
What action(s) will be taken to remediate the situation for students and families?
The Whitacre College of Engineering, in coordination with Texas Tech University, has secured two years worth of credit monitoring for all students impacted by the data release. Additional information will be shared this week.
How will Texas Tech make sure this doesn't happen again?
Texas Tech will improve employee communications and training to reinforce policies and practices to ensure that sensitive data is not inappropriately shared. A follow-up report will be sent to those whose data was disclosed.
I need to understand more about identity theft, can you help?
Red to Black ® Peer Financial Coaching offers free peer-to-peer financial coaching to Texas Tech students. They provide individual coaching sessions on a variety of financial related topics including: credit and debt concerns (including how to monitor credit reports), developing a spending plan, and identification and establishment of financial goals. Appointments may be scheduled online https://www.depts.ttu.edu/r2b/schedule.php via email firstname.lastname@example.org or via phone (806) 742-9781.
Is it necessary to change my R#?
Changing an R# is not necessary. Please take the time to change your password. A password
is needed to access your account and related information.
Changing a password requires two–factor authentication requiring you to enter your eRaider username and password, as well as a code that Texas Tech University has sent you by voice or text.
Presently, all TTU faculty, staff, and students are required to provide a valid contact phone number for either voice or text verification numbers. Texas Tech University uses this number to send you a verification code for Two Factor Authentication.
Can someone use my R# to buy meals or use campus services?
Students must have a student ID to access/purchase meals. They cannot enter R#'s. Campus dining services staff are monitoring any meal plan requests/changes in response to this incident.
Can someone use my R# to access the University Recreation Center or Student Health Services?
Students may use their student ID to swipe into any Texas Tech recreation facilities.
If they do not have an ID, they may provide their R#; however, UREC staff members
use photo verification, ensuring the individual attempting to gain access to the UREC
matches the provided R#. Students do not have purchasing power for items with only
Student Health Services requests a student's R# when they call to make an appointment, however several other data points are verified prior to providing medical care or records for a student.
I'm concerned because other students are talking about my GPA, which was made public in this data release. Is there someone I can talk to?
Student Life can help. Individual students may reach out to the Student Counseling Center and schedule an appointment. Students can also receive assistance through the Dean of Students Office by submitting a Student of Concern report. If someone is concerned about another student's wellbeing, please use this same form to report to connect them to the appropriate resources.
What if my information ends up being shared by another student?
All recipients were notified to delete the message and to not retain or forward the message. Failure to do so is a violation of the student code of conduct. Student misconduct can be reported using the general student conduct report form.