The Enterprise IT Business Analyst II scope of responsibility includes understanding the business goals and processes of Texas Tech departments, ability to use this knowledge to document business processes and serve as a liaison between central IT and functional departments assisting in support of software applications.  Additional responsibilities include collecting, analyzing and developing data relative to business areas, assisting in implementation and configurations of software applications, and suggesting improvements in business processes as automation is implemented. The IT Business Analyst will document project definitions and business needs for automation use by the programming staff. Enterprise positions are restricted for use in central IT Division areas reporting up to the institutional CIO and, as such, may interface with key IT leadership and/or functional leadership from the Texas Tech University System institutions.

Develops and maintains an understanding of software applications in order to assist business areas in the implementation and configurations of these applications using their knowledge of the applicable business rules and requirements. Communicates functional and technical details to a range of audiences, including business area experts and technical developers. Performs business analysis and requirements gathering and management for applications including developing, documenting, maintaining, and communicating business rules and requirements. Performs quality assurance tasks for products in the software application portfolio, including creation and maintenance of use case, test case, and test procedure documentation; decomposition of functionality for QA activities; and performance of testing. Provides operational and customer support for application development teams, including monitoring, customer service, issue investigation and documentation.

Bachelor's degree required plus two years related full-time paid experience OR a combination or related education and/or experience.  For TTU Only:  Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Required: Ability to exercise judgment based on an understanding of organizational policies and activities; plan and organize effectively, prioritize goals, use time efficiently, and stay on task; communicate effectively, both orally and in writing; establish and maintain effective work relationships. Preferred: Experience in higher education with exposure to business processes; business analyst training or work experience in functional departments.