|Position Description|| |
The Enterprise IT Business Analyst III scope of responsibility includes understanding the business goals and processes of Texas Tech departments, ability to use this knowledge to document business processes, serve as a liaison between central IT and functional departments assisting in support of software applications and manage business analyst projects, as needed. Additional responsibilities include collecting, analyzing and developing data relative to business areas, assisting in implementation and configurations of software applications, and suggesting improvements in business processes as automation is implemented. The IT Business Analyst will document project definitions and business needs for automation use by the programming staff. Enterprise positions are restricted for use in central IT Division areas reporting up to the institutional CIO and, as such, may interface with key IT leadership and/or functional leadership from the Texas Tech University System institutions.
|Essential Job Functions|
Manages business analysis and quality assurance efforts through planning, tracking, and reporting, including the creation and maintenance of plans, schedules, and reporting documentation. Develops and maintains an understanding of software applications in order to assist business areas in the implementation and configurations of these applications using their knowledge of the applicable business rules and requirements. Communicates functional and technical details to a range of audiences, including business area experts and technical developers. Researches current methods and approaches to business analysis and quality assurance activities and recommend practices for use by Information Systems. Performs business analysis and requirements gathering and management for applications including developing, documenting, maintaining, and communicating business rules and requirements. Provides operational and customer support for application development teams, including monitoring, customer service, issue investigation and documentation. Performs quality assurance tasks for products in the software application portfolio, including creation and maintenance of use case, test case, and test procedure documentation; decomposition of functionality for QA activities; and performance of testing.
|Knowledge, Skill, & Abilities|
Required: Ability to exercise judgment based on an understanding of organizational policies and activities; plan and organize effectively, prioritize goals, use time efficiently, and stay on task; communicate effectively, both orally and in writing; establish and maintain effective work relationships. Preferred: Experience in higher education with exposure to business processes; business analyst training or work experience in functional departments.