| Position Description | The Lead Online Student Advocate will provide comprehensive, personalized support to online students, helping them navigate academic and administrative processes, and connecting them with institutional resources. Additionally, this role will oversee Raider Success Hub training and compliance for data collection and assessment. The Lead Online Student Advocate will have responsibilities related to the training and development of all other Online Student Advocates. This role is essential in ensuring the success and well-being of online students by offering a seamless and supportive experience throughout their educational journey. |
| Qualifications | Bachelor's degree in Higher Education, Student Affairs, Counseling, or a related field. Minimum of 3 years of experience in student services, academic advising, customer service, or a related area. Experience working with college students. |
