Essential Job Functions | Opens/closes the Museum Building using security systems, securing specified areas, and checking facilities. Opens/closes galleries including lighthing, exhibit cases and cabinets, interactive displays, and audio/visual equipment. (10%) Responsible for operating all alarm, CCTV, and access control systems and for monitoring of these systems. (10%) Responsible for acting upon discovered safety hazards and incidents of injury, coordinating a response, and reporting to the appropriate Museum staff. (5%) Maintains a proficient knowledge of the facility and of potentially hazardous conditions such as illegal entry, malicious activity, and severe weather via monitoring of media, emergency services, and Museum security systems. (5%) Reports problems regarding maintenance issues or other hazards to the appropriate Museum staff, including leaks, inoperative lighting, and vandalism inside the building or on the Museum campus. (5%) Monitors and patrols the Museum building and campus to enforce rules and to ensure the safety and security of the facility, the collections and exhibits, and our staff, students, and guests. (7.5%) While stationed at the Information Kiosk or another entrance, greets visitors and guests professionally, counts and reports on visitor numbers. Assists visitors, customers, and staff. (10%) and answers the telephone and radio systems; responds and reacts to alarms. (7.5%) Works with Security Team to coordinate and oversee appropriate access or escort of delivery personnel, maintenance staff, and other persons. (5%) Operates and assists with the maintenance of the Museum scissor lift and forklift. (5%) Responsible for delivering outgoing and incoming mail and lost-and-found items to designated areas. (5%) Sets up or breaks down tables, chairs, AV/IT equipment, and other materials used for Museum-related or rental functions including classes, programs, events, and dinners. (10%) Maintains a proficient knowledge of University, Museum, and Operations policies and procedures including the Security Handbook, Emergency Preparedness Plan, floorplans, and other collections or institutional documents. (10%) |
Knowledge, Skill, & Abilities | Security and/or Customer Service experience, Audio Visual operations, setting up equipment including computers and sound equipment for meetings and events. Knowledge of relevant policies, procedures, and strategies to promote effective security operations for the protection of people, data, property, and institutions. Uses computers and electronic systems. Customer service. |