Texas Tech University

Staff Position Details

FT Position Code S1480
PT Position Code P1480
Position Class Title Senior Online Student Advocate
Position Description The Senior Online Student Advocate will provide comprehensive, personalized support to online students, helping them navigate academic and administrative processes, and connecting them with institutional resources. This role is essential in ensuring the success and well-being of online students by offering a seamless and supportive experience throughout their educational journey. The Senior Online Student Advocate will be responsible for leading working groups identified by the Lead Online Student Advocate and the Managing Director for Student Engagement.
Qualifications Bachelor's degree in Higher Education, Student Affairs, Counseling, or a related field. Minimum of 2 years of experience in student services, academic advising, customer service, or a related area. Experience working with college students.
FLSA Nonexempt
Employee Class N1, N0
EEO 30 - Other Professionals
ORP Eligible No