Texas Tech University

User Experience

Image created by Alondra S., May 2020

What We Do

User Experience works to enhance your experience using the Library. We study Library users' needs and expectations to give insight and guidance to improvements for our services and spaces. We collaborate with departments and teams to study Library users' expectations, needs, and preferences using various UX research methods, including focus groups, interviews, usability tests, surveys and observations. We also coordinate the Library Student Advisory Board that obtains input from students about Library services, spaces and events.

We'd like to hear from you  NULL

Due to the difficult circumstances that have closed campus, we aren't able to ask people passing through the library building to assist us with our evaluations. We're adapting our work by inviting volunteers to offer their time and perspective from a distance. All students may participate in any or all of these opportunities.

  1. Survey: Library Support in Response to COVID-19
    We're interested in hearing about your experience accessing library resources and services following the university's transition to online learning and the adaptation of many users working remotely. This short survey takes less than 5 minutes.

Send your comments or suggestions

Do you have feedback about our website, services, or spaces? Did you have a good (or not so good) experience with us? Tell us how we're doing.

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