Texas Tech University

User Experience

Library exterior

We'd like to hear from you  speech bubbles

Every month, we choose an area of Library services to ask you about. Currently, we're interested in hearing about your experience accessing library resources and services following the university's transition to online learning and the adaptation of many users working remotely.

Survey: Library Support in Response to COVID-19

Our mission

The User Experience unit works to enhance your experience using our Library services and spaces. We collaborate with departments and teams to study Library users' expectations, needs, and preferences using various UX research methods, including focus groups, interviews, usability tests, surveys and observations. Our goal in analyzing the data is to provide insight and guidance that leads to user-centered improvements. We coordinate the Library Student Advisory Board that obtains input from students about Library services, spaces and events.

Send your comments or suggestions

Do you have feedback about our website, services, or spaces? Did you have a good (or not so good) experience with us? Tell us how we're doing.

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