Health Insurance Information
Starting August 1st, 2025, all students will be changing from Aetna to BlueCross Blue Shield. Updates will be sent to students via TTU email. Please watch for important changes to your insurance coverage.
Healthcare insurance in America can be confusing. Terms like co-pay, deductible, in-network provider, and others can be difficult to understand for young adults and students from countries with different healthcare systems.
Students who subscribe to Academic HealthPlans (AHP) enjoy great health coverage compared to other insurance policies across the nation. AHP provides access to Student Health Services, where 100% of the services you may receive are covered by your AHP plan.
About Academic HealthPlans (AHP)
My AHP Plan Portal
Find information about Academic HealthPlans (AHP), the insurance your school provides. Visit this page to access your Insurance Portal and Insurance Card.
Access my Insurance Card
Be sure to enter your full R#, including the R
Access TeleHealth & Behavioral Health
24/7 access to healthcare and medical advice by phone, video or app.
Find a Doctor
Browse the directory of AHP's health care professionals
Medical Terms & How-To's
Learn about common terms, phrases, and general medical instructions.
Video Library
Quick tips for getting the most out of your health insurance.
Insurance Frequently Asked Questions (FAQs)
Why does TTU require international students to have health insurance?
The US Government has certain requirements for all persons applying for a non-immigrant visa to enter the United States. These include certain financial qualifications such as being able to meet all personal financial liabilities and not becoming a "public charge" while in the US.
Given the extraordinarily high cost of medical care in the US, TTU requires that all non-immigrant students have health insurance coverage as a condition of enrollment. This ensures non-immigrant students comply with the US Government's financial responsibility requirements cited above.
What's the difference between AHP and Aetna?
Academic HealthPlans (AHP) is your plan administrator.
AHP provides the following services:
- Website
- Plan Materials
- Waiver
- Enrollment
- Billing
- Customer Care for Enrollment
- On-campus Support
BlueCross Blue Shield Insurance Company is your actual insurance carrier.
BCBS provides the following services:
- Claims Administration
- Claims Customer Service
- Distribution of ID Cards
- Access to a Large Network of Providers
What are the dates of coverage?
Fall Semester: August 1st to December 31st
Spring & Summer Semester: January 1st to July 31st
I need a doctor! What do I do?
The best place to seek medical assistance is at the Student Health Center on campus.
Students can also access a doctor outside the health center by logging into ttu.myahpcare.com. Make sure to find an in-network doctor (a doctor who accepts your insurance). View a list of eligible doctors.
For urgent care, please follow the instructions to find an Urgent Care Clinic.
*Note: The Student Insurance plan pays for prescription medicines.
Do I need to pay the Student Health and Wellness Fee to be eligible for medical care at Student Health Services?
Yes.
What is the difference between the TTU Employer (RA/GA/TA) Plan and the Student Plan?
The Employer Plan is administered by Blue Cross and Blue Shield and has some higher benefits. The plan does not include medical evacuation and repatriation.
The Student Plan does not have as much coverage as the Employer Plan, but it meets the needs of most students and includes medical evacuation and repatriation. It's also less expensive than the employer plan.
TTU Health Insurance Policy Information
Please review OP 34.24: Health Insurance Information
Can I lose my insurance if I have a change of status?
Possibly. While we cannot make a statement on this subject, it is recommended that you contact your insurance provider before changing statuses. Your insurance provider can further discuss what will happen to your plan and alternative plans for changing your visa status.
I have more questions!
For more questions regarding health insurance, please visit Student Health Services.
For questions about your Insurance coverage, please contact AHP Help
Vision and Dental
Need Dental and/or Vision coverage? -https://ttuintl.myahpcare.com/products
Please note that Dental and Vision are not considered part of your health insurance
plan, but are optional choices you can elect to have. This is a common practice in
US Health Insurance plans.
https://ttuintl.myahpcare.com/products
International Affairs
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Address
601 Indiana Avenue, Lubbock, TX 79409-5004 -
Phone
806.742.3667 -
Email
oia.reception@ttu.edu