The parking citations appeals process is intended to provide an objective process to review a citation. There must be substantial and valid evidence that the parking violation was not committed or that it occurred due to circumstances beyond the appellant's control.
How to Appeal a Citation
- Log into your My Parking Account using your TTU eRaider username and password or, if you are a visitor, create a visitor account. (Computers are available at the TPS office for those without Internet access.)
- Click "Appeal Citation" under the Quick Links menu to the right.
- Follow the steps to complete an appeal. Include a detailed explanation for the appeal in the designated box. If you have supporting evidence (photos, receipts, maps, etc.), send the files to TPS via email at firstname.lastname@example.org or US mail by 8 p.m. the following business day.
The parking citation appeals process involves three progressive levels of review of the citation and written appeal.
- First Level: Administrative Review
- The appeal and written citation are reviewed by a parking supervisor or manager.
- If an appeal is denied at this level, a request can be made to send the appeal to the second level.
- Second level appeals must be filed by the 10th calendar day from the date the first-level decision is rendered to request a second level appeal. Such requests must be made in writing and sent either by email to email@example.com or by US mail (postmarked no later than 10 calendar days from the date of the first level decision).
- Additional supporting information or documentation can be submitted for the second-level appeal at the time of the request. If a second-level appeal is not selected, the payment due date will be 10 calendar days from the date of the first-level decision or the citation accrues a $5 late fee.
- Second Level: University Appeals Committee Review
- The University Appeals Committee reviews the appeal and written citation. One faculty member, one staff member, and one student (none of which associated with TPS) comprise the committee.
- If an appeal is denied at this level, a third-level appeals process can be requested.
- Third-level appeals must be submitted by the 10th calendar day from the date the decision is rendered to request a third-level appeal. Such requests must be made in writing and sent either by email to firstname.lastname@example.org or by US mail (postmarked no later than 10 calendar days from the date of the second level decision).
- If a third-level appeal is not selected, the payment due date will be 10 calendar days from the date of the second-level decision or the citation accrues a $5 late fee.
- Third Level: In-person Hearing
- A panel of three law students serve as the hearing officers in the in-person hearing between the appellant and TPS. In addition to reviewing the written appeal, the hearing officers create an opportunity for the case to be made in person.
- Additional information to help reach a decision may be provided.
- The decision of the hearing officers is final, and no further appeals will be granted.
- If an appeal is denied at this level, payment is due 10 calendar days from the date of the decision or the citation will accrue a $5 late fee.
- If you have supporting evidence, submit it.
- Do not include one of the following reasons when writing your detailed explanation:
- Lack of knowledge of the regulations
- Other vehicles were parked improperly
- Only parked illegally for a short period of time
- Stated failure of parking officer to ticket previously for similar offenses
- Late to class or appointment
- Inability to pay the amount of the fine
- No other place to park
- Appeals must be submitted within 10 calendar days of citation issuance.
- Appellants receive email notice of receipt of a completed online appeal. If you do not receive an email acknowledgment, please contact TPS at email@example.com or (806) 742-PARK.
- Notice of the decision regarding your appeal will be sent by email or campus or US mail.
- Please allow one to three weeks for a decision regarding your appeal. The number of appeals filed increases near the end of the semester and may result in longer wait times.