Appealing Citations

The parking citations appeals process is intended to provide an objective process to review a citation. There must be substantial and valid evidence that the parking violation was not committed or that it occurred due to circumstances beyond the appellant's control. 

How to Appeal a Citation

1. Log into your My Parking Account using your TTU eRaider username and password or, if you are a visitor, create a visitor account. (Computers are available at the Transportation & Parking office for those without Internet access.)
2. Click "Appeal Citation" under the Quick Links menu to the right.
3. Follow the steps to complete an appeal. Include a detailed explanation for the appeal in the designated box. If you have supporting evidence (photos, receipts, maps, etc.), send the files to Transportation & Parking via email at parking@ttu.edu or US mail by 8:00 PM the following business day. 

Appeals Process

The parking citation appeals process involves three progressive levels of review of the citation and written appeal.

• First Level: Administrative Review
  • The appeal and written citation are reviewed by a parking supervisor or manager.
  • If an appeal is denied at this level, a request can be made to send the appeal to the second level.
  • Second level appeals must be filed by the 10th calendar day from the date the first-level decision is rendered to request a second level appeal. Such requests must be made in writing and sent either by email to parking@ttu.edu or by US mail (postmarked no later than 10 calendar days from the date of the first level decision).
  • Additional supporting information or documentation can be submitted for the second-level appeal at the time of the request. If a second-level appeal is not selected, the payment due date will be 10 calendar days from the date of the first-level decision or the citation accrues a $5 late fee.
• Second Level: University Appeals Committee Review
  • The University Appeals Committee reviews the appeal and written citation. One faculty member, one staff member, and one student (none of which associated with Transportation & Parking) comprise the committee.
  • If an appeal is denied at this level, a third-level appeals process can be requested.
  • Third-level appeals must be submitted by the 10th calendar day from the date the decision is rendered to request a third-level appeal. Such requests must be made in writing and sent either by email to parking@ttu.edu or by US mail (postmarked no later than 10 calendar days from the date of the second level decision).
  • If a third-level appeal is not selected, the payment due date will be 10 calendar days from the date of the second-level decision or the citation accrues a $5 late fee.
• Third Level: In-person Hearing
  • A panel of three law students serve as the hearing officers in the in-person hearing between the appellant and Transportation & Parking. In addition to reviewing the written appeal, the hearing officers create an opportunity for the case to be made in person.
  • Additional information to help reach a decision may be provided.
  • The decision of the hearing officers is final, and no further appeals will be granted.
  • If an appeal is denied at this level, payment is due 10 calendar days from the date of the decision or the citation will accrue a $5 late fee.

Tips

• If you have supporting evidence, submit it. 
• Do not include one of the following reasons when writing your detailed explanation:
  • Lack of knowledge of the regulations
  • Other vehicles were parked improperly
  • Only parked illegally for a short period of time
  • Stated failure of parking officer to ticket previously for similar offenses
  • Late to class or appointment
  • Inability to pay the amount of the fine
  • No other place to park

Additional Information

• Appeals must be submitted within 10 calendar days of citation issuance.
• Appellants receive email notice of receipt of a completed online appeal. If you do not receive an email acknowledgment, please contact Transportation & Parking at parking@ttu.edu or 806.742.PARK (7275). 
• Notice of the decision regarding your appeal will be sent by email or by mail.
• Please allow one to three weeks for a decision regarding your appeal. The number of appeals filed increases near the end of the semester and may result in longer wait times.