TECS: Tech Employee Courtesy Shuttle

 

Beginning Monday, October 2nd, the TapRide app will no longer be available due to IT security issues with the current provider. Transportation & Parking Services is currently in the process of acquiring another service provider. In the meantime, please follow these steps to use this service: 

Employees only may request an immediate ride from 7:30am - 5:30pm on weekdays by contacting Transportation & Parking services at (806) 787-7548. 

You may also schedule a ride 2 or more hours in advance by sending an email to transportation@ttu.edu.

* If you are not a current TECS user, please contact us at transportation@ttu.edu to enroll in service. 

 

 

Until Monday, October 2nd, please continue to use TapRide as usual: 

TPS launched TECS in September 2019 to provide a way for Texas Tech University full-time employees to have a free way to get around campus while helping decrease vehicle traffic and increase pedestrian safety on campus. 

TECS offers free rides to Texas Tech University full-time employees across the TTU, HSC, Texas Tech Plaza, and Downtown campuses every weekday when TTU is open from 7:30 a.m. to 5:30 p.m. Get rides on demand, or schedule a ride from 7 days to 2 hours in advance.

Creating an Account

1. Download the Tapride app from the App Store or Google Play.
2. Open TapRide, and select Texas Tech University from the list.
3. Create an account using your TTU email address as your username and email.
4. If you are new to Texas Tech and you receive a "Service not active" message, please send an email to transportation@ttu.edu 

Requesting or Scheduling a Ride

1. Open the TapRide app, and log in.
2. When do you need a ride?
   • If scheduling 7 days to 2 hours in advance:
     1. Select "Schedule a Ride."
     2. Enter your pickup date and time.
     3. Select "Next."
   • If needing a ride within 2 hours, select "Start."
3. Choose your pickup and drop-off locations from the pre-determined locations or by typing in the building names of the locations.
4. When correct, select "Confirm Ride."
5. Select the numbers of passengers and any other requirement for the trip (ADA access, etc.).
6. Select "Submit Ride."
7. You will receive a push notification with your expected pickup time when a driver is assigned your ride. (This can vary depending on the demand for the service at that time. You will be notified if the expected pickup time changes.)
8. Your assigned van will "honk" when they arrive. This sends a push notification to your phone letting you know your ride has arrived. Please be ready for your pickup time. The driver waits three minutes after they "honk."
9. Meet your shuttle at the point indicated on the TapRide app.

 

Notes on Scheduled Rides

• To check on or edit a scheduled ride, open the menu from the top lefthand corner in the app.
• You can schedule up to 10 rides at one time.

Download these instructions here!